Job
- Level
- Erfahren
- Job Feld
- Application, Support, IT
- Anstellung
- Teilzeit / Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Kassel
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
Job Technologien
Deine Rolle im Team
- You cooperate closely with relevant people involved in the process to ensure the improvement of global application-supported processes in service and sales
- You coordinate process experts from different departments (e. g. IT, Sales, Service) and ensures that process requirements are aligned and integrated in our systems
- You are in charge of conceptualisation and of IT changes as a counterpart for IT colleagues
- You are the contact person for process experts in case of incidents, problems or subject matter-related questions (3 level support)
- You coordinate and conceptualise process trainings and ensure their realization
Unsere Erwartungen an dich
Ausbildung
- Degree in computer science or business administration, a comparable background or commercial/IT-related professional training and many years of professional experience
Qualifikationen
- Affinity for processes that take place in the service/sales environment
- Extensive system knowledge in Salesforce and SAP (preferably as a key user)
- Talented at keeping track of complex issues and thinking things through from start to finish as well as strong organisational skills and knowledge of standard project management (e. g. Waterfall, agile)
- Good oral and written communication skills in German and English and willingness to travel to our international offices to work with colleagues on site
Erfahrung
- Experience in an interface function between IT, sales or service units
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Mehr Netto
Essen & Trinken
Job Standorte
Das ist dein Arbeitgeber
SMA Solar Technology AG
ENERGY THAT CHANGES: Als ein global führender Spezialist für Photovoltaik-Systemtechnik schafft SMA heute die Voraussetzungen für die dezentrale und erneuerbare Energieversorgung von morgen. SMA wurde 1981 gegründet, hat ihren Sitz in Niestetal bei Kassel und ist mit Vertriebs- und Servicegesellschaften in 18 Ländern weltweit präsent.
Description
- Unternehmensgröße
- 250+ Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Energiewirtschaft, Umwelt