Job
- Level
- Erfahren
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- München
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle bist du für den technischen Support der Mitarbeiter zuständig, kümmerst dich um die Einrichtung und Wartung von IT-Ausrüstung und berätst Nutzer zu Hardware- und Softwarefragen.
Job Technologien
Deine Rolle im Team
- Providing technical support to all JetBrains employees.
- Setting up new computers, fixing and modernizing the old ones.
- Deciding what hardware will be a better choice for a particular case.
- Advising JetBrainers on any hardware or software-related issues.
- Maintaining all the IT equipment in the office: computers, monitors, laptops, printers, copy machines, phones, and video conferencing systems.
Unsere Erwartungen an dich
Qualifikationen
- Can take apart and repair any computer.
- Can fix errors in the operating system in different ways (not only by reinstalling the OS).
- Know how local networks and the Internet work.
- Enjoy disassembling all kinds of devices to learn more about them.
- Don't mind soldering a damaged wire.
- Have strong teamwork skills: are open to diverse opinions and can support your point with sound reasoning.
- Want to grow as a professional, to master and apply new approaches and technologies.
- Take pride in the work you do.
- Speak fluent English.
- Are eager to share your knowledge with your peers.
- Can quickly come up with solutions when communicating with users remotely.
Erfahrung
- Will communicate patiently and politely with users who experience issues.
- Have previous IT Helpdesk Support experience.
Unser Angebot
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family.
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Relocation support. We help make your move as smooth and stress-free as possible.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
Job Standorte
Das ist dein Arbeitgeber
JetBrains
JetBrains ist ein multinationales Software-Unternehmen mit Niederlassungen in Prag, Sankt Petersburg, Novosibirsk, Moskau, Boston und München. JetBrains wurde im Jahr 2000 von Sergey Dmitriev, Eugene Belyaev und Valentin Kipiatkov in Prag gegründet.
Description
- Gründungsjahr
- 2000
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Internet, IT, Telekom
IT Support Specialist
- Ort
- München
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
