Job
- Level
- Senior
- Job Feld
- Web, Full Stack, Back End
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position entwickelst du client-facing Anwendungen mit TypeScript, React, Next.js und NestJS, arbeitest an Unterstützungssystemen, automatisierst Prozesse und integrierst KI-gestützte Funktionen für eine verbesserte Kundenerfahrung.
Job Technologien
Deine Rolle im Team
- You will join the Client Technology Tribe and become part of our Client Success Platform team.
- The team's mission is: to provide the technology for an outstanding customer support experience to millions of Scalable clients.
- Our foremost strategy is to proactively prevent support cases where feasible by empowering our clients to find solutions independently.
- We also provide tools and analytics that enable everyone within Scalable to effectively minimise support cases in their areas of expertise.
- In this role, you will work on client-facing support journeys as well as internal platforms and services.
- You will help build and improve support workflows, document and case handling, chatbot and capability integrations, and the technical foundations needed to operate these systems securely and reliably in a regulated environment.
- A big part of this role requires a strong product mindset: you will move fast to ship high-impact, client-facing experiences while maintaining a rigorous platform standard.
- Instead of choosing between quick one-off fixes or endless over-engineering, you will strike the right balance delivering immediate value to our Customers while designing the reusable capabilities, extensible workflows, and robust integration patterns that ensure long-term architectural quality.
- AI is a core part of how we work and what we build: from internal engineering workflows to support automation and new client-facing capabilities, you will work hands-on with modern AI tooling and help deliver AI-powered features with real impact.
- You will collaborate closely with Product, Operations, Support, Design, Data Science, and other engineering teams to deliver measurable improvements in support quality, case prevention, deflection, and operational efficiency.
Unsere Erwartungen an dich
Ausbildung
- A university degree in Computer Science, Engineering, or a related field, or comparable practical experience.
Qualifikationen
- Good understanding of REST APIs, GraphQL, authentication and authorisation patterns including JWT, and service-to-service integrations.
- Good working knowledge of AWS, Docker, Git, CI/CD, and observability/debugging in production.
- Strong analytical thinking in both technical and product contexts, with the ability to make pragmatic trade-offs.
- Clear, open, and concise communication skills, with professional fluency in English.
Erfahrung
- Strong hands-on experience with TypeScript, React, Next.js and NestJS, building polished, production-grade customer-facing applications across frontend and backend systems.
- Solid frontend experience with modern web application development.
- Practical backend experience building and integrating production services experience with Java and/or Kotlin is a plus.
- Experience working with distributed systems, asynchronous workflows, queues, or event-driven architectures is a strong plus.
- Experience delivering complex software with end-to-end ownership, ideally across internal tooling, platforms, or customer-facing products.
- Experience in regulated environments, support tooling, workflow automation, or operationally critical systems
Unser Angebot
- Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers.
- Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients.
- Be productive with the latest hardware and tools.
- Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget.
- Learn and experience German culture first hand by joining our free German language classes.
- International relocation support is provided if required.
- Opportunity to work from abroad.
- Benefit from an attractive compensation package and from the company pension scheme.
- Monthly contribution of 50% for the 'Deutschland Jobticket'.
- Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker.
- Enjoy flexible and discounted sports activities with Urban Sports Club.
Benefits
Essen & Trinken
Work-Life-Integration
- 🕺No Dresscode
- 🚌Gute Anbindung
- 🏝Extra Urlaubstage
- 🏠Home Office
- 🅿️Mitarbeiterparkplatz
- ⏰Flexible Arbeitszeiten
Gesundheit, Fitness & Fun
Mehr Netto
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Scalable Capital GmbH
Scalable Capital wurde 2014 mit dem Ziel gegründet, Anlegern mithilfe moderner Technologie Zugang zu einer Form der Geldanlage zu ermöglichen, die bislang nur sehr wohlhabenden Investoren vorbehalten war.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
Senior Fullstack Engineer - Client Success Platform
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
