Job
- Level
- Erfahren
- Ort
- Holzminden
- Arbeitsmodell
- Onsite
- Job Feld
- IT, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In diesem Job pflegst du den IT-Servicekatalog und sorgst für die Aktualität aller Informationen. Du koordinierst neue Anforderungen, bereitest Budgets vor und unterstützt die Standardisierung sowie die Kostenanalyse der IT-Services.
Job Technologien
Deine Rolle im Team
- The IT Service Catalogue Manager is responsible for maintaining the service catalog.
- Ensures that all information in the service catalog is accurate and up to date.
- Furthermore, the function presents all IT services to end-user (internal Customers), helping to improve customer relations and service orientation.
- Optimize the source-based allocation of IT costs and form the basis for a business impact analysis.
- Supports the standardization of IT services.
- Annual review. Expansion to include new services. Inclusion of shadow IT services.
- Coordination of new requirements with business representatives.
- Annual adjustment of prices based on current costs.
- Target-actual cost comparison. Preparation of true-up.
- Once a year preparation of the IT Budget cost sharing per entity.
- Maintenance of IT Business Services in the IT Service Portal.
- Support tax audits.
- Support in benchmarking of individual IT technical services.
- Establish a process for onboarding, change, and offboarding of IT Services.
- Reporting based on IT Services Usage/Costs.
Unsere Erwartungen an dich
Qualifikationen
- Business acumen: The ability to understand and interpret business data and information to make informed decisions that benefit the company.
- Strong communication and analytical skills: The ability to communicate effectively with colleagues and clients, as well as analyze data and information to make informed decisions.
- Open-minded with the ability to convince people: The ability to be open-minded and receptive to new ideas, as well as persuade others to adopt new ideas or ways of thinking.
- Team player (pro-active): The ability to work effectively in a team environment, take initiative, and contribute to team goals.
- Structured: The ability to organize and prioritize tasks effectively, manage time efficiently, and work independently with minimal supervision.
- Conflict management: The ability to identify and professionally resolve conflicts that benefit all parties involved.
- Language English and German fluently: The ability to speak, read, and write fluently in both English and German languages.
- Excellent IT Skills (MS PowerPoint, Excel, SAP): The ability to use Microsoft PowerPoint and Excel software effectively, as well as SAP software.
Benefits
Essen & Trinken
Mehr Netto
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Symrise AG
Die Symrise AG ist ein international tätiger, börsennotierter Anbieter von Duft- und Geschmackstoffen. Das Unternehmen mit Hauptsitz in Holzminden entwickelt außerdem kosmetische Wirk- und Grundstoffe sowie funktionalitätssteigernde Zusatzstoffe für die Lebensmittelindustrie.
Description
- Unternehmensgröße
- 250+ Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Industrie, Produktion, Pharma, Chemie, Biotech
IT Service Catalogue Manager
- Ort
- Holzminden
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
