Logo bookingkit

AI & IT Operations Specialist

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bookingkit

Job

  • Level
    Erfahren
  • Job Feld
    IT, System, DevOps
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Berlin
  • Arbeitsmodell
    Full Remote, Hybrid

    • Job Zusammenfassung

    In diesem Job entwickelst du Automatisierungen und interne KI-Agents, während du IT-Operationen verwaltest und Kollegen bei technischen Fragestellungen unterstützt.

    Job Technologien

    Deine Rolle im Team

    • In this role, you will balance core IT operational reliability (~30%) with building workflow automations, tool integrations, and internal AI agents (~70%).
    • Reporting directly to the COO as part of the Growth Support Team, you will keep company operations seamless while continuously elevating team efficiency across bookingkit.
    • Build & Automate: Identify repetitive manual processes across teams and build automations or connect systems using tools like Zapier, n8n, Make, Apps Script, or Python.
    • Develop AI Agents: Build and maintain internal AI agents and assistants for practical business use cases.
    • Drive AI Enablement: Support company-wide AI adoption by running short clinics, sharing best practices, and helping colleagues master modern AI tools.
    • Manage Tool & Laptop Lifecycles: Own laptop ordering, setup, handover, and returns, while managing software access, permissions, and license inventory across our tool stack.
    • Lead Onboarding & Offboarding: Execute seamless IT onboarding and offboarding so team members have the exact tools they need from day one.
    • Support & Resolve: Serve as the first stop for day-to-day internal tool issues and keep access/security hygiene updated.
    • Maintain Self-Serve Documentation: Own internal IT and ops documentation to empower everyone at bookingkit to be self-sufficient.

    Unsere Erwartungen an dich

    Qualifikationen

    • Scripting Comfort: Ability to read, adapt, and write small scripts.
    • Service Orientation: Strong desire to help colleagues with day-to-day technical troubleshooting.
    • Language Skills: Fluency in English (written and spoken) with clear communication skills.

    Erfahrung

    • 1-4 Years of Experience: Hands-on experience in business operations, IT operations, internal tools, or technical generalist roles.
    • Proven Automation Track Record: Experience building and maintaining live automations using platforms like Zapier, n8n, Make, Apps Script, or Python.
    • Hands-on AI Experience: Practical experience building tools or workflows with modern AI tooling.

    Unser Angebot

    • Remote Work: Enjoy a 100% remote work setup, with the option to join colleagues in our Berlin office.
    • Our Mobile Work Abroad policy also allows you to work from almost anywhere in the world for up to 5 months in the year.
    • 28 Vacation Days + Tenure: Start with 28 vacation days per year, and earn an extra vacation day each year on your anniversary date (up to a maximum of 31 days).
    • Public Transportation Subsidy: We cover more than 50% of your public transportation costs in Germany.
    • Gym Subsidy: Get subsidized memberships for Urban Sports Club (more than 40%) and Wellhub (100%!) in Germany.
    • Annual Private Travel Subsidy: Receive up to €156 annually for private travel.
    • Corporate Discounts: Enjoy discounts through partnerships with companies like GetYourGuide.
    • Flat Communication: Join a culture that values open communication and accessibility between teams and leads.
    • Team Events: Enjoy regular BBQs in Berlin, summer and winter events, and reunions with former employees.
    • Airport/Train Office Day: Work during travel even if you're unable to take calls.
    • Extra Charity Day: Take an extra day of leave in the year for charity work.
    • Child Sick Days: Receive 10 days of paid leave for child sickness.

    Benefits

    Gesundheit, Fitness & Fun

    Work-Life-Integration

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    Map of company locations© OpenMapTiles, © OpenStreetMap contributors

    • Standort Berlin

      Deutschland

    Das ist dein Arbeitgeber

    bookingkit

    bookingkit

    bookingkit ist die Lösung für Freizeitunternehmen, die digitale unterstützung beim Verkauf, der Vermarktung und der Abwicklung ihrer Angebote sowie bei der Verwaltung ihres Unternehmens benötigen. Die von bookingkit entwickelte Software ermöglicht einen hohen Grad der Automatisierung und kann sofort in die Webseite des Anbieters implementiert werden.

    Description

  • Gründungsjahr
    2014
  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Internet, IT, Telekom
    • Logo bookingkit

    AI & IT Operations Specialist

    bookingkit
    Ort
    Berlin
    Arbeitsmodell
    Full Remote, Hybrid
    Diversität
    Für alle Personen geeignet (m/w/d)

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