Job
- Level
- Senior
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In diesem Job optimierst du den globalen Geräteeinsatz für Restaurants, verwaltest Android-Geräte, führst Software-Rollouts durch und unterstützt beim Troubleshooting, um einen reibungslosen Betrieb zu gewährleisten.
Job Technologien
Deine Rolle im Team
- We are on the lookout for an Associate Principal, Product Operations (Enterprise Device Management) to join our Restaurant vertical team in Berlin on our journey to always deliver amazing experiences.
- As part of our Vendor Team, you'll be the driving force behind the success of thousands of restaurants, shops, and local businesses.
- Your contributions will empower vendors with advanced tools to manage their operations, boosting their visibility and reach.
- Every feature you help build will create growth opportunities for businesses of all sizes.
- Manage and optimize our global restaurant device fleet – from allocation and provisioning to lifecycle management across all our markets.
- Operate and enhance our Device Management ecosystem (Android OS and Devices), ensuring smooth daily operations across device configuration, enrollment, policy and compliance management, account setup, incident and ticket troubleshooting, device support, and coordination of country-specific change requests.
- Plan, coordinate and execute global software rollouts including app updates, firmware upgrades, staged rollouts, rollback strategies, and post-deployment monitoring.
- Test and QA Android devices, firmware versions, and MDM configurations to ensure stability and readiness for global rollouts.
- Collaborate with the MDM Product Owner to further develop integrations with internal systems and improve operational workflows.
- Build transparency and operational structure by contributing to project documentation, knowledge bases, training materials, efficient ticketing processes, and process optimisation, while participating in on-call duties to support our global user base and technical operations when required.
Unsere Erwartungen an dich
Qualifikationen
- A solid understanding of networking technologies and concepts, including TCP/IP, VPNs, Wi-Fi, and mobile network connectivity.
- You thrive in a multicultural, global, and fast-paced environment, bringing a positive, hands-on mindset, flexibility, and the ability to adapt to constant change.
- You are highly motivated, analytical, independent, and communicative, with fluency in English; additional languages are considered a plus.
Erfahrung
- 5+ years of relevant experience managing large-scale Android device environments, including both consumer and B2B devices.
- In-depth knowledge of a MDM platform, ideally SOTI MobiControl; hands-on experience with other enterprise-scale solutions such as VMware Workspace ONE / AirWatch or Ivanti / MobileIron is also welcome.
Unser Angebot
- Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.
- We offer 27 days holiday with an extra day on 2nd and 3rd year of service.
- We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation & Gym.
- Cash. Dough. Cheddar. Whatever you call it, we'll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
- The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers and Food Vouchers.
- Wondering what relocating to Berlin is like? In this article, we've put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
Benefits
Essen & Trinken
Work-Life-Integration
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Delivery Hero SE
Niklas Östberg gründete Delivery Hero im Mai 2011 und startete seine Reise, um ein führendes global agierendes Unternehmen im Bereich Online-Essensbestellungen aufzubauen. Sein Gründungsteam, das mit Mitgliedern von Team Europe vervollständigt wurde, teilte sich Jahrzehnte an Wissen über die Arbeit mit Internetunternehmen. Genauso wichtig war jedoch, dass sie eine Vision für die Zukunft der Online-Essensbestellung teilten. Gemeinsam mit einem ausgewählten und leidenschaftlichen Team gelang es ihnen tatsächlich, das Geschäft auf die heutige Stufe zu katapultieren.
Description
- Gründungsjahr
- 2011
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Handel
Arbeitgeber-Reviews
von devworkplaces.com
Gesamt
(2 Bewertungen)3.2
Engineering
2.8Career Growth
3.2Culture
3.2Workingconditions
3.8
Associate Principal Product Operations
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
