Job
- Level
- Erfahren
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Duisburg
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle unterstützt du verschiedeneTeams in Duisburg bei technischen Herausforderungen, bearbeitest Helpdesk-Anfragen und setzt Hardware sowie Software für neue Mitarbeiter auf.
Job Technologien
Deine Rolle im Team
- We are seeking a motivated IT Support Specialist to join our growing team in Duisburg. In this role, you will play a key part in supporting the daily technology needs of our executive, administrative, finance, and engineering teams across multiple offices. You will handle everything from resolving helpdesk tickets and setting up hardware to troubleshooting network issues and onboarding new hires. This hands-on position is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to make a direct impact on our international IT operations.
- Multi-Office Support: Provide remote and on-site technical support for users across multiple office locations.
- Technical Support: Resolve end-user helpdesk tickets and handle ad-hoc, walk-in IT requests in Duisburg.
- OS & Environment Care: Support a mixed operating system environment consisting of roughly 80% Windows and 20% Unix (Ubuntu) endpoints.
- Hardware & Software Deployment: Build, configure, and deploy desktop and laptop computers, peripheral equipment, and software.
- User Onboarding: Assist with the technical setup and onboarding process for new employees.
- Network Troubleshooting: Diagnose and resolve basic network connectivity issues.
- Asset & Inventory Management: Maintain accurate records in our asset management system (Snipe-IT) and monitor equipment inventory levels.
- Documentation: Document troubleshooting steps and contribute to our internal knowledge base.
Unsere Erwartungen an dich
Qualifikationen
- Language Skills: Professional fluency in English (our official office language); German is a plus but not required.
- Technical Skills: Proven capability troubleshooting Windows and basic Ubuntu/Linux operating systems.
- Communication: Strong customer service skills to support diverse team departments across different locations.
- Location: Must live within daily commute distance of our Duisburg office.
Erfahrung
- Experience: Minimum of 1 year of experience in a Helpdesk or IT Support role.
Unser Angebot
- We want you to make the most of your journey at E-Space. That's why we support and invest in the physical, emotional and financial well-being of our team members and their families and their families. Some of what you can expect when working at E-Space:
- An opportunity to really make a difference
- Sustainability at our core
- Fair and honest workplace
- Innovative thinking is encouraged
- Competitive salaries
- Continuous learning and development
- Health and wellness care options
- Financial solutions for the future
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
E-Space
E-Space ist ein fortschrittliches Unternehmen, das sich auf die Entwicklung und den Betrieb von Satelliten- und Konnektivitätslösungen konzentriert. Mit einem Schwerpunkt auf nachhaltigen Satellitenkonstellationen bietet E-Space eine LEO-basierte Plattform, die Milliarden kleiner Geräte weltweit sicher miteinander verbindet. Das Unternehmen hat seinen Sitz in Duisburg, Deutschland, und hat das Ziel, aus Weltraumdaten nützliche Erkenntnisse für Kunden und Organisationen zu gewinnen.
Description
- Unternehmenstyp
- Startup
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Luft-, Raumfahrt
IT Support Specialist
- Ort
- Duisburg
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
