Logo Airbus Deutschland GmbH

Product Support Manager

Job

  • Level
    Erfahren
  • Job Feld
    IT, System
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Donauwörth
  • Arbeitsmodell
    Onsite
  • Job Zusammenfassung

    In dieser Rolle bearbeitest du technische Anfragen speziell für die H135 und H145, analysierst Qualitätsprobleme und entwickelst Verbesserungsvorschläge zur Förderung sicherer Flugoperationen für französischsprachige Kunden.

    Deine Rolle im Team

    • Interface between Airbus Helicopters Germany and our helicopter customers, in particular for French speaking customers.
    • Actively and efficiently handle and respond to technical requests for the H135 & H145 to ensure safer and efficient flight operations.
    • Collect and analyze technical issues to create proposals for Product Improvement.
    • Handling customer complaints and quality issues.
    • Management of operational incidents (analysis, report, information collection).

    Unsere Erwartungen an dich

    Ausbildung

    • Technical university degree, e.g. engineering education (Bachelors / Masters) or equivalent.

    Qualifikationen

    • Knowledge of H135 & H145 aircraft, systems and technical documentation.
    • Proactive, customer oriented and independent working style as well as teamworking skills.
    • High level of communication skills.
    • French is required, Fluent in English.

    Erfahrung

    • Several years of work experience with H135 & H145 family.
    • Many years of experience in dealing with customer relations and commercial aircraft operations.

    Unser Angebot

    • We offer a very interesting and varied job, integrated in our dynamic and highly qualified team with flat hierarchical structures.
    • Close customer contact gives you the opportunity to provide first hand technical support to the helicopter operators.
    • We cover the helicopter as a complete system, starting from the dynamic system to the mission equipment like cargo hooks and interior.
    • This offers a very large and interesting scope of work and a wide range of application possibilities according to skills and interests.
    • At our Donauwörth site, located on the banks of the river Danube, we develop helicopters from the initial idea to the airworthy product.
    • Watch them take off and touch down on our own on-site test airfield.

    Benefits

    Work-Life-Integration

    Gesundheit, Fitness & Fun

    Essen & Trinken

    Mehr Netto

    Job Standorte

    • Standort Donauwörth

      86609 Bayern

      Deutschland

    Das ist dein Arbeitgeber

    Airbus Deutschland GmbH

    Airbus Deutschland GmbH

    Airbus ist ein renommiertes Luft- und Raumfahrtunternehmen mit Dienstleistungen, die weltweit Maßstäbe setzen.

    Description

  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Full Remote, Hybrid, Onsite
  • Branche
    Fahrzeugbau, Zulieferer, Industrie, Produktion
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    • Career Growth

      3.2
    • Engineering

      2.8
    • Workingconditions

      4.0
    • Culture

      3.5
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    Logo Airbus Deutschland GmbH

    Product Support Manager

    Ort
    Donauwörth
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)

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