Job
- Level
- Senior
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, Network, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle übernimmst du das Management komplexer IT-Betriebsprojekte, implementierst Automatisierungslösungen und gehst proaktiv gegen häufige Probleme vor. Du bist die zentrale Ansprechperson für alle kritischen IT-Angelegenheiten und gestaltest die Prozesse zur Skalierung
Job Technologien
Deine Rolle im Team
- As Senior IT Operations Engineer, you own complex IT Operations work end to end across the company, leading multi stakeholder projects and using automation to make sure the fixes actually hold.
- You'll be the person other teams come to when something needs to actually get built, not just patched, and you'll have real say in how we shape the function as we grow.
- You'll also be the escalation point when issues go beyond what normal support can handle.
- Instead of just closing the ticket, you fix why it happened, and you're already building solutions for problems before anyone's even raised them.
- The work changes week to week, but the standard doesn't.
- Own projects end to end.
- From scope through delivery, you drive company wide IT Operations projects, with clear milestones, risks and stakeholders behind them.
- You define success up front, and you deliver it.
- The escalation point.
- Endpoints, identity, SaaS, security, when something is too complex for first level support, it lands with you.
- You resolve the highest impact issues and document what you learned, so the same thing doesn't happen twice.
- Processes that scale.
- Onboarding, offboarding, device management, patching, asset tracking, you design how these work as the company keeps growing, not just how they work today.
- Turn tickets into prevention.
- You use service and project metrics to spot what's breaking repeatedly, and you fix the root cause instead of closing the same ticket over and over.
- Security as a mindset.
- Keeping devices, access and tools secure and up to date isn't a task you do once, it's how you approach everything, so nobody else has to think about it.
- Automate the manual layer.
- Wherever a process depends on someone doing the same thing by hand, you find a way to automate it, so the team's time goes to the work that actually needs a person.
- Networks and infrastructure that hold up.
- Office networks, Wi-Fi, VPN and internal infrastructure aren't a side topic for you.
- You keep them reliable and secure as we grow, and you weigh up where local hosting makes sense and where the cloud does.
- Choosing the right tools, and proving it first.
- When we need a new tool or a better vendor, you run the evaluation: you scope the requirements, run proofs of concept, and negotiate.
- You also run the service reviews afterwards, so what we buy keeps delivering.
Unsere Erwartungen an dich
Qualifikationen
- You've seen what breaks when a company scales fast, because you were the one who fixed it.
- Hands on with Jamf and Google Workspace especially, and comfortable across a modern SaaS stack.
- You've owned an MDM instance, not just used one.
- An engineer at heart, you're just as comfortable debugging something yourself as you are planning it, and you move easily between technical and non technical teams to get it done.
- Strong stakeholder skills.
- You work with people across the company as an equal, and you get change adopted by people who don't report to you.
- Genuine initiative and a positive, sharp customer obsession.
- You want real impact on what we do every day, and you can be a role model for whoever joins this team next.
Erfahrung
- 5+ years of hands on experience owning IT Operations projects end to end in a fast growing, cross functional company.
- Comfortable with ambiguity and no fixed playbook, and no task is beneath you either, years of experience included, if something simple needs fixing, you fix it.
Unser Angebot
- We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people.
- We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany.
- Become a co-creator of our success with stock options.
- Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses.
- You decide when you work best, that means flexible working hours and a good hybrid set-up.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
voize GmbH
Die voize GmbH ist ein modernes Startup mit Sitz in Berlin/Potsdam, das Pflegekräfte mithilfe einer App mit Sprachassistenten unterstützt. Ihre KI-gestützte Lösung übernimmt administrative Aufgaben in der Pflege und findet bereits in über 1.100 Einrichtungen Anwendung, um Zeit zu sparen und die Effizienz zu erhöhen.
Description
- Unternehmenstyp
- Startup
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales
Senior IT Operations Engineer
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
