Job
In dieser Rolle betreust du die technische Kundenbeziehung, vom ersten Verkaufsgespräch bis zur erfolgreichen Implementierung, unter Verwendung von APIs und der Erstellung technischer Dokumentationen.
Job-Technologien
Deine Rolle im Team
- We're hiring our Europe-based Solution Engineer to own the technical relationship with customers - from first sales call through to successful implementation.
- You'll be the technical expert prospects and customers rely on to understand how Kombo fits their stack, design their integration approach, and get them live.
- You'll work closely with our Sales team, and our CRO to close deals and with Product/Engineering to turn customer insights into product improvements.
- This is a builder role.
- You'll help establish our European solutions team, create repeatable playbooks, and shape how we work with customers.
- Own the technical sales cycle.
- Lead discovery and demos, translating customer requirements into integration designs.
- Create technical proposals covering architecture, security, and implementation approach.
- Partner with AEs to close complex deals with engineering and executive stakeholders.
- Drive implementations to go-live.
- Own the technical relationship from POC to signed contract through production deployment.
- Build implementation plans, troubleshoot API issues, and unblock customers directly.
- Serve as the escalation point until customers are live and successful.
- Build the technical toolkit.
- Create demo environments, code samples (Python, Node.js), and Postman collections.
- Write integration guides, architecture diagrams, and troubleshooting documentation.
- Develop sales collateral: security questionnaire responses to technical one-pagers.
- Scale the European solutions function.
- Document repeatable playbooks for discovery, scoping, and implementation.
- Feed customer insights to Product/Engineering to shape the roadmap.
- Help define hiring and onboarding as we grow the team.
Unsere Erwartungen an dich
Qualifikationen
- Track record working complex deals with technical and non-technical stakeholders - consistent deal value of €100k-150k+.
- Strong communication skills: you can whiteboard architecture with engineers and explain value to executives.
- Comfort with ambiguity and building things from scratch.
Erfahrung
- 4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company.
- Hands-on experience with APIs - you can read documentation, write sample code, and debug integration issues.
Unser Angebot
- Ownership end-to-end.
- A customer isn't 'handed off' when the contract is signed - you own the relationship from first technical call through successful go-live and beyond.
- Problems that surface in implementation are your problems to solve, not someone else's.
- Written thinking.
- We use long-form documents to make decisions and share context.
- You'll write implementation plans, technical briefs, and customer-facing documentation that help the whole team move faster.
- If you prefer talking through everything in meetings, this isn't the right fit.
- High-performance, high-support.
- We're a small team of people who are exceptional at what they do.
- Ex-founders, and operators who've built at scale before.
- We hold a high bar and give you the autonomy to meet it.
- We also celebrate wins together (roughly once a week for big releases, closings, or milestones).
- Bias Towards Action, and high agency: We are building - if we need a resource, we create it.
- If a process needs improvement, we refine it.
- We take the initiative and ownership on everything we own, and don't wait for permission.
- In-person by default.
- We believe the best work happens together.
- This role is on-site in our Berlin Mitte office 5 days per week.
Themen, mit denen du dich im Job beschäftigst
Job-Standorte
Das ist dein Arbeitgeber
Die Kombo Technologies GmbH ist ein innovatives Startup aus Berlin, das eine Unified-API- und Infrastrukturplattform für HR-Tech-Integrationen entwickelt. Das Unternehmen hat sich darauf spezialisiert, komplexe Systemverbindungen für B2B-Softwareprodukte im HR- und Workforce-Software-Bereich zu vereinfachen. Seit der Gründung im Jahr 2022 bietet Kombo Lösungen an, die Softwareanbietern helfen, ihre HR-, Payroll- und Recruiting-Systeme effizient zu integrieren.
- Startup
- Onsite
- Internet, IT, Telekom
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