Job
In dieser Position übernimmst du die ganzheitliche Verantwortung für eine kritische Salesforce-Plattform, arbeitest an Integrationen, Automatisierungen und unterstützt komplexe Problemlösungen, um die Plattform ständig weiterzuentwickeln.
Job-Technologien
Deine Rolle im Team
- This is a senior individual-contributor role with Salesforce as its clear primary focus.
- You will own and continuously develop one of Exasol's most business-critical platforms.
- Deep knowledge of Salesforce Sales Cloud, Service Cloud and Salesforce CPQ is mandatory.
- The role combines hands-on Application Management with platform ownership: configuration, L2/L3 support, automation, integrations, troubleshooting, governance and major Salesforce initiatives.
- You will also manage selected enterprise applications throughout their lifecycle and contribute to the responsible adoption of emerging Salesforce capabilities such as Agentforce and Salesforce AI.
- Own Salesforce end-to-end and act as a senior subject-matter expert for business and technical stakeholders.
- Drive the Salesforce roadmap, major enhancements, integrations and transformation initiatives.
- Provide deep expertise across Sales Cloud, Service Cloud and CPQ, including complex quote-to-cash processes.
- Translate and challenge business requirements and design scalable, maintainable and secure solutions.
- Take hands-on ownership of L2/L3 support, complex troubleshooting and root-cause analysis.
- Manage Salesforce configuration, Flow automation, data model, roles, permissions, reporting and data quality.
- Ensure integrations, releases, testing and operational handovers are properly managed.
- Identify technical debt, risks and opportunities to improve automation, usability and platform adoption.
- Evaluate Agentforce and other Salesforce AI capabilities and support their controlled introduction where they provide business value.
- Manage selected enterprise applications across their lifecycle, including evaluation, implementation, operation, optimization, renewal and retirement.
- Evaluate new applications based on business fit, architecture, integration, security, compliance, cost and operational sustainability.
- Manage software vendors and implementation partners and support renewals and commercial evaluations.
- Lead cross-functional application initiatives and coordinate business teams, IT, Security and external partners.
- Ensure managed applications comply with ISO 27001, GDPR and relevant EU AI Act requirements.
Unsere Erwartungen an dich
Ausbildung
- Master's degree in Information Technology, Computer Science, another science-related field, Management, Business Administration or a comparable discipline.
Qualifikationen
- Deep expertise in Salesforce Sales Cloud and Service Cloud; Salesforce CPQ and quote-to-cash processes.
- Strong hands-on knowledge of Salesforce configuration, Flow, data model, permissions, reporting, integrations and release management.
- Knowledge of ISO 27001, GDPR and EU AI Act in the context of AI-enabled enterprise applications.
- Strong stakeholder and project-management capabilities.
- Fluent English, both written and spoken.
- Relevant Salesforce certifications, such as Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant or CPQ-related certifications.
- German language skills.
Erfahrung
- Minimum 8 years of substantial Salesforce experience in complex enterprise environments.
- Proven experience leading Salesforce implementations, integrations, transformation initiatives or major platform enhancements.
- Strong experience with application support, incident management and root-cause analysis.
- Experience with Agentforce, Einstein or other Salesforce AI capabilities.
- Experience with Revenue Cloud / Revenue Cloud Advanced or Omni-Channel.
- Experience with Jira and Confluence.
Unser Angebot
- End-to-end ownership of one of Exasol's most important enterprise platforms.
- The opportunity to shape our Salesforce roadmap and commercial processes.
- Deep involvement across Sales Cloud, Service Cloud, CPQ, integrations and automation.
- Exposure to emerging capabilities such as Agentforce and Salesforce AI.
- The opportunity to lead significant Salesforce initiatives with high autonomy.
- Ownership of additional enterprise applications across their lifecycle.
- Close collaboration with senior stakeholders across an international organization.
Themen, mit denen du dich im Job beschäftigst
Job-Standorte
Das ist dein Arbeitgeber
Die Exasol AG ist führender Hersteller von analytischen Datenbanksystemen. Das Kernprodukt ist eine auf In-Memory-Technologie basierende Software für professionelle, parallele und schnelle Datenanalysen. Exasol bietet branchenunabhängig umfassende Lösungsszenarien für Business Intelligence, Customer Insight und Data Warehousing bis hin zu komplexen Predictive Analytics in Echtzeit.
- 2000
- Etablierte Firma
- Onsite, Hybrid
- Internet, IT, Telekom
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