Job
- Level
- Erfahren
- Ort
- Zellhausen
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- Scrum, Project
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Gehalt
- 45.000 bis 55.000€ Brutto/Jahr
Job Zusammenfassung
In dieser Rolle leitest du die täglichen Abläufe vor Ort in Frankfurt, optimierst Prozesse durch Datenanalyse und KI und triffst Echtzeitentscheidungen für einen reibungslosen Betrieb unserer Mobilitätsdienste.
Deine Rolle im Team
- As a Field Manager - Data, Optimization & AI on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them.
- This is a high-ownership, boots-on-the-ground role where you'll lead the daily operations of our on-demand RMV services across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably.
- A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects.
- You'll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region.
- Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
- Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation - including leading AI projects from idea to implementation.
- Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
- Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance.
- Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes.
- Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements.
Unsere Erwartungen an dich
Qualifikationen
- Relationship-oriented and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level.
- Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen - even under pressure.
- Data-driven, structured, and digitally savvy, using analytics and AI tools to solve problems, prioritize effectively, and improve our services.
- Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
- You have a proficiency level of at least C1 in both German and English.
- You have a valid drivers license in Germany, class B.
Erfahrung
- Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Unser Angebot
- This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week.
- Base salary range: €45-55k.
- Final salary will be determined by the candidate's experience, knowledge, and skills.
- An international team, who stands for social impact.
- Company pension scheme (bAV) with a 20% employer contribution.
- Urban Sports Club membership.
- 30 days of vacation per year.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Ambulanter Pflegedienst Via GmbH
Die Via GmbH ist ein renommierter Dienstleister im Bereich der ambulanten Kranken- und Altenpflege in Bielefeld, Deutschland. Das Unternehmen stellt eine Vielzahl von Dienstleistungen bereit, um pflegebedürftige Menschen in ihrem Zuhause zu unterstützen, darunter sowohl Grund- als auch Behandlungspflege sowie individuelle Pflegeberatung.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales
Field Manager - Data, Optimization & AI
- Gehalt
- 45.000 bis 55.000€ Brutto/JahrNetto aus dem Bruttogehalt im Inserat mit Steuerklasse I umgerechnet.29.643 bis 34.978 € netto/Jahr · Steuerklasse I
- Ort
- Zellhausen
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
