Job
- Level
- Senior
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- München
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle übernimmst du die IT-Betreuung für unser Büro in München, verwaltest SaaS-Tools, unterstützt Mitarbeitende vor Ort, optimierst Prozesse und stellst eine moderne digitale Arbeitsplatzumgebung sicher.
Job Technologien
Deine Rolle im Team
- Join us as an IT Support (all genders) in our Digital Workplace team and help shape the future of autonomous mobility!
- Join us as an IT Administrator and take full ownership of IT support for our new Munich location - a role with real impact, autonomy, and responsibility from day one.
- At MOIA, our Digital Workplace team connects our workforce through modern, cloud-first technologies and best-in-breed workplace solutions.
- As our sole IT support presence in Munich at first, you'll be the trusted go-to person for everything related to the local digital workplace, while collaborating closely with the central Digital Workplace team.
- We run everything in the cloud, avoid on-prem hardware wherever possible, and rely on SSO, MFA, and automation to scale securely and efficiently.
- Our core stack includes Okta, Microsoft 365, Slack, and MDM solutions - providing a strong, modern foundation for growth.
- Own IT support for the Munich office as the senior and primary point of contact.
- Provide near-desk and hands-on support for incidents, service requests, and workplace issues.
- Manage and support SaaS tools such as Okta, Microsoft 365, Slack, Atlassian, and Miro.
- Oversee device lifecycle management (deployment, maintenance, replacements, returns).
- Handle onboarding, offboarding, and IT enablement for employees in Munich.
- Ensure a smooth and secure Apple-focused workplace setup, including remote device management.
- Collaborate with internal teams and external partners for equipment setup and office IT needs.
- Contribute to larger IT initiatives, standards, and improvements driven by the central Digital Workplace team.
- Identify opportunities to optimize processes, automate workflows, and improve documentation.
- Act as a trusted advisor locally, while aligning with global IT policies and best practices.
Unsere Erwartungen an dich
Qualifikationen
- Strong hands-on expertise with Apple devices in a professional environment.
- Solid knowledge of MDM solutions (e.g. Jamf, Microsoft Endpoint Management, VMware Workspace ONE).
- Ability to work independently and make decisions autonomously in a fast-paced environment.
- Comfortable being the sole local IT support, while collaborating remotely with a central team.
- Clear and confident communication skills in English (C1) and German at least (C1).
Erfahrung
- Several years of experience in IT Support / IT Administration / Digital Workplace roles.
- Experience managing remotely deployed devices at scale.
- Practical experience with at least two of those tools: Microsoft 365, Okta, Slack, Atlassian, and Miro.
- Experience with ticket-based systems and a strong service mindset.
- Experience with scripting and automation (e.g. Bash, PowerShell, workflows) is a strong plus.
Unser Angebot
- Competitive salary (including bonus).
- Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
- Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.).
- Budget and monthly expense allowance for home office setup.
- Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries.
- Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides.
- Subsidized fitness club membership or bike leasing.
- Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes.
- Mental health support, 1:1 sessions with external professionals and mental unload workshops.
- 30 vacation days, sabbatical and unpaid leave option.
- Relocation support with service provider (visa, administration, etc.).
- Dog-friendly offices.
Benefits
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
MOIA GmbH
Die MOIA GmbH gehört zum Volkswagen-Konzern und hat Büros in Berlin und Hamburg. Sie bietet umweltfreundliche Ridepooling-Dienste an und arbeitet an innovativen Lösungen für autonome Mobilität. Das internationale Team beschäftigt sich mit KI, Software, Hardware und Embedded Systems für städtische Verkehrssysteme.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Fahrzeugbau, Zulieferer
IT Support - Digital Workplace
- Ort
- München
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
