Job
- Level
- Erfahren
- Job Feld
- IT, System, DevOps
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Holzminden
- Arbeitsmodell
- Hybrid, Onsite
Job Technologien
Deine Rolle im Team
- Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
- Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
- Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
- Collaborate Across Teams - work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.
- Drive Adoption by leading communication, training, and best practice initiatives internally and externally.
- Monitor & Improve CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.
- Integrate with 3rd-Party Tools such as SCCM, monitoring solutions, and ServiceNow.
- Support Incident Management when needed.
Unsere Erwartungen an dich
Ausbildung
- Degree in Computer Science, Engineering, or a related field (or equivalent experience).
Qualifikationen
- Knowledge of IT asset tracking and software asset management.
- ITIL Certification with a solid understanding of ITSM best practices.
- Strong technical knowledge of IT infrastructure, software, and hardware.
- Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.
- Excellent collaboration, facilitation, and communication skills, especially in an international setting.
- Ability to build consensus and work effectively in cross-functional teams.
- Fluent in written and spoken English.
- Additional language skills (such as German, French, or Spanish) are a plus.
Erfahrung
- At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.
- Strong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.
- Experience working in IT operations and IT service management within an outsourced environment.
Benefits
Essen & Trinken
Mehr Netto
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Symrise AG
Die Symrise AG ist ein international tätiger, börsennotierter Anbieter von Duft- und Geschmackstoffen. Das Unternehmen mit Hauptsitz in Holzminden entwickelt außerdem kosmetische Wirk- und Grundstoffe sowie funktionalitätssteigernde Zusatzstoffe für die Lebensmittelindustrie.
Description
- Unternehmensgröße
- 250+ Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Industrie, Produktion, Pharma, Chemie, Biotech
IT Configuration Management Senior Specialist
- Ort
- Holzminden
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
