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Customer Application Engineer

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Job

  • Level
    Erfahren
  • Ort
    Lübeck
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Feld
    Application
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Gehalt
    65.134 bis 83.165€ Brutto/Jahr

Job Zusammenfassung

In dieser Position unterstützt du das Vertriebsteam als technischer Ansprechpartner, indem du komplexe Kundenanforderungen analysierst und technische Lösungen entwickelst, um eine überzeugende Kundenwert proposition zu erzielen.

Deine Rolle im Team

  • As an Application Customer Engagement Leader (CEL), you serve as the technical co-pilot to the Sales organization and the primary bridge to the Application Development Engineers (ADE).
  • Combining commercial senses with sound technical expertise, you qualify complex customer requirements, translate commercial opportunities into structured engineering scopes for ADE, and collaborate with ADE to deliver high-impact technical outcomes - such as benchmark builds and business case analyses - that drive compelling customer value propositions aligned with the sales strategy.
  • Support Sales Account Managers in identifying, qualifying, and developing LPBF business opportunities.
  • Act as the primary technical contact for customers during the pre-sales process.
  • Build trusted relationships with customer engineering, manufacturing, and management teams.
  • Lead technical discussions, workshops, and application reviews with customers.
  • Translate customer requirements into technical solutions and compelling value propositions.
  • Evaluate opportunities for cost reduction, performance improvement, and supply chain optimization through additive manufacturing.
  • Perform technical and economic evaluations to support capital equipment sales.
  • Develop customer-specific business case analyses and presentations.
  • Recommend suitable machines, material, and process configurations.
  • Define customer requirements for Business Case Analyses (BCA) and Benchmark (BM) studies.
  • Coordinate customer benchmark projects from planning through final reporting.
  • Deliver tailored consulting services and workshops at Nikon SLM Solutions and customer sites.
  • Present technical results and recommendations to customers and internal stakeholders.
  • Represent Nikon SLM Solutions in customer meetings, technical workshops, and relevant industry conferences.
  • Maintain expert knowledge of LPBF materials, applications, and industry trends.
  • Support the development of application guidelines, best practices, and technical documentation.
  • Contribute to the continuous improvement of application development methodologies.
  • Work closely with Application Development Engineer by serving as the primary and strategic interface between external customers and internal Application Development Engineers.

Unsere Erwartungen an dich

Ausbildung

  • Master's degree required (or equivalent certification) in an engineering field.

Qualifikationen

  • Open communication and networking skills.
  • Strong understanding of manufacturing processes, materials, and design for additive manufacturing (DfAM).
  • Strong analytical and problem-solving skills.
  • Excellent presentation and communication abilities.
  • Ability to manage multiple customer projects simultaneously.
  • Willingness to travel as required, 30-50%.
  • Fluency in Turkish & English.

Erfahrung

  • At least 2 years of business experience in additive manufacturing on L-PBF systems.
  • Experience in working with customers in the area of application engineering or technical sales.
  • Professional experience in data preparation, Simulation or LPBF Monitoring (nice to have).
  • Excellent collaboration and communication skills, with experience working in an international environment.
  • Experience interacting directly with customers in a technical or commercial environment.

Unser Angebot

  • We offer you a versatile and responsible scope of duties in a global business.
  • You can expect colleagues on an equal footing, flat hierarchies, a strong team spirit and a "can do" working atmosphere.
  • We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation.
  • We are a company of diversity, tolerance and openness.

Benefits

Gesundheit, Fitness & Fun

Mehr Netto

Work-Life-Integration

Job Standorte

  • Standort Lübeck

    Schleswig-Holstein

    Deutschland

Das ist dein Arbeitgeber

SLM Solutions

SLM Solutions

Die SLM Solutions Group AG ist weltweit führend auf dem Gebiet der metallbasierten additiven Fertigungstechnologie. Dabei konzentrieren wir uns auf die Entwicklung, Montage und den Vertrieb von Maschinen und integrierten Systemlösungen im Bereich des Selektiven Laserschmelzens. Unsere 400 Mitarbeiter sind weltweit für unsere Kunden aus u.a. der Luft- und Raumfahrtbranche, dem Energiesektor oder dem Gesundheitswesen im Einsatz - mit dem Ziel die Produktivität zu steigern und Kosten zu reduzieren.

Description

  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Industrie, Produktion
Logo SLM Solutions

Customer Application Engineer

Gehalt
65.134 bis 83.165€ Brutto/JahrNetto aus dem Bruttogehalt im Inserat mit Steuerklasse I umgerechnet.40.158 bis 49.719 € netto/Jahr · Steuerklasse I
Ort
Lübeck
Arbeitsmodell
Hybrid, Onsite
Diversität
Für alle Personen geeignet (m/w/d)

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