Job
- Level
- Erfahren
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- München
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Position gewährleistest du einen proaktiven 1st Level Support für IT-Anfragen und verwaltest Client-Geräte, während du an Projekten zur Automatisierung und Verbesserung interner IT-Prozesse mitarbeitest.
Job Technologien
Deine Rolle im Team
- Proactive 1st Level Support. By working closely with your team, you ensure fast and solution-oriented IT support, on-site and remotely.
- Reliable Client Management. You manage our client devices, from Windows laptops to iOS smartphones. You handle rollouts, updates, and provide troubleshooting when needed, ensuring our IT runs smoothly every day.
- Strong Office Infrastructure. You take ownership of maintaining our workplace and meeting room infrastructure, whether it's hardware setup or audio-visual systems.
- Hands-On Project Involvement. You contribute to change initiatives and project work, including automating recurring workflows, and optimizing our internal IT environment.
- Ownership of Key Processes. You take responsibility for recurring operational tasks such as managing internal ordering processes and asset tracking.
- Empowered by Teamwork. As the on-site IT contact in our Munich office, you'll work independently day-to-day, while staying closely connected to our ~20-person global IT team who are readily available for guidance, escalation and knowledge-sharing.
Unsere Erwartungen an dich
Qualifikationen
- Practical knowledge of Windows 11 Administration, Microsoft 365, Active Directory, Microsoft Entra ID, and Microsoft Intune.
- With your team just a call away, you're comfortable resolving the majority of tickets on your own, from routine to advanced 1st-level requests.
- A conscientious, team oriented and flexible working style, paired with a genuine enjoyment in supporting colleagues with patience, responsibility, and a service mindset.
- You communicate fluently in English and German.
Erfahrung
- 1-3 years of hands-on experience in IT Service Desk, End User Support or Workplace Support, ideally combined with a completed IT apprenticeship or comparable practical experience.
Unser Angebot
- From day one, we invest in your growth and well-being - because your success fuels ours.
- Tailored training programs and personalized coaching to help you develop your strengths, deepen your expertise, and grow with confidence.
- Flexible working models that support your personal needs, including family, life stages, and mobility preferences.
- Access to mental coaching and well-being resources that build resilience and support you to thrive - professionally and personally.
- A rewarding Employee Referral Program - because the best teams grow through trusted connections.
- Comprehensive insurance coverage for security and peace of mind.
- Individual mobility packages that support flexibility and convenience.
- Seasonal and team events to foster collaboration and celebrate success - together.
Benefits
Work-Life-Integration
Gesundheit, Fitness & Fun
Job Standorte
Das ist dein Arbeitgeber
Inverto AG
Als internationale Einkaufsberatung zählen wir zu den führenden Spezialisten für strategischen Einkauf und Supply Chain Management in Europa. Für unsere Kunden identifizieren und realisieren wir Potenziale zur Kostensenkung sowie Prozessoptimierung und begleiten sie bei der Transformation des Einkaufs.
Description
- Unternehmensgröße
- 50-249 Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Beratung
IT Service Desk Admin
- Ort
- München
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
