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IT Support Lead

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Job

  • Level
    Lead
  • Job Feld
    IT, System, Security
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Berlin
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Zusammenfassung

    In dieser Rolle überwachst du die IT-Infrastruktur und entwickelst Strategien für das Mobile Device Management, während du IT-Projekte führst und das Team beruflich unterstützt und mentorierst.

    Job Technologien

    Deine Rolle im Team

    • Oversee and manage our core IT infrastructure, including our Identity Provider architecture and SaaS ecosystem.
    • Manage and evolve our Mobile Device Management strategy to support a growing, global Apple-only fleet.
    • Evolve and enforce our endpoint compliance and identity security baselines to ensure strict adherence to SOC 2 and company security policies.
    • Lead strategic IT infrastructure projects from the initial whiteboard planning phases right through to successful execution and rollout.
    • Lead and mentor the continuous professional growth of our junior IT support staff while remaining deeply hands-on with the systems.
    • Establish rigorous SaaS governance and lifecycle management frameworks to mitigate shadow IT, evaluate vendor risk and prevent data exfiltration.
    • Take ownership of the IT tooling budget, drive vendor negotiations and continuously rationalise our SaaS stack for maximum efficiency.
    • Partner cross-functionally with HR, Finance and Engineering to streamline internal processes and remove friction for our teams.

    Unsere Erwartungen an dich

    Qualifikationen

    • Advanced, hands-on expertise with enterprise Identity Providers, specifically Okta, and Apple-focused Mobile Device Management, specifically Jamf Pro and Apple Business Manager.
    • Strong problem-solving, communication, and cross-functional collaboration skills.
    • Full business fluency in English and a willingness to work on-site in Berlin.

    Erfahrung

    • Significant experience managing and scaling IT infrastructure within a modern, fast-paced, or global corporate environment.
    • Practical experience navigating compliance frameworks and successfully leading IT operations during formal audits, specifically SOC 2.
    • A strong track record of delivering strategic IT projects from planning to execution, alongside solid experience managing IT budget, SaaS governance and vendor relationships.
    • Demonstrated experience in a leadership or mentorship capacity, guiding junior IT professionals to success.

    Unser Angebot

    • We practice a hybrid working model - you can choose when to work from the comfort of your home or join your colleagues in our modern office in the heart of Kreuzberg, or even from a global place of your choice up to 90 days per year.
    • We offer a competitive salary package and other perks such as wellbeing initiatives, sponsored fitness subscriptions, educational budget for your personal development and public transportation discount - just to name a few.

    Benefits

    Gesundheit, Fitness & Fun

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    • Standort Berlin

      Deutschland

    Das ist dein Arbeitgeber

    UP42 GmbH

    UP42 GmbH

    Die UP42 GmbH mit Sitz in Berlin bietet eine digitale Plattform, die Geodaten und Erdbeobachtungsdaten bereitstellt. Unternehmen können über diese Plattform Geodaten von verschiedenen Anbietern zentral beziehen, verwalten und verarbeiten. UP42 deckt zahlreiche Anwendungsfälle ab, wie zum Beispiel Vegetationsmanagement und die Überwachung von Infrastrukturen.

    Description

  • Unternehmenstyp
    Digitale Agentur
  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Internet, IT, Telekom
  • Logo UP42 GmbH

    IT Support Lead

    Ort
    Berlin
    Arbeitsmodell
    Hybrid, Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)

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