Job
- Level
- Senior
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, System, Security
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle kümmerst du dich um die Planung, Implementierung und Wartung komplexer IT-Systeme, führst Sicherheitsmaßnahmen durch und koordinierst dein Team in Berlin, während du als erster Ansprechpartner für Sicherheitsvorfälle einsetzt.
Job Technologien
Deine Rolle im Team
- As a Senior IT System Administrator at Factworks, you'll be pivotal in maintaining the smooth operation and optimal performance of our IT infrastructure.
- Leveraging extensive experience and technical expertise, you will manage the design, implementation, and ongoing maintenance of our complex systems and networks.
- This role encompasses overseeing, configuring, and troubleshooting servers, storage systems, virtualization environments, networks, and cloud services.
- Collaborating with other IT professionals, you will implement and enforce robust security measures in line with our SOC 2 policies, maintain backup and recovery strategies, and design disaster recovery plans, ensuring our IT infrastructure remains secure and resilient.
- Your proactive problem-solving approach and keen awareness of emerging technologies will drive continuous improvement and innovation within the IT landscape at Factworks.
- In addition to technical duties, you'll manage our hardware, software, and service platforms, consult with senior management to align IT assets with business objectives, and handle various operational tasks.
- You'll act as first responder for security incidents during European business hours and administer our approved AI tools in line with our AI governance framework.
- As line manager of our Berlin-based IT colleagues, you'll coordinate their day-to-day work within the priorities set by our Head of IT.
Unsere Erwartungen an dich
Qualifikationen
- Successfully completed studies in Computer Science, Information Technology or a related field.
- Comprehensive expertise in Windows server/client OS', Microsoft Azure/Entra ID Management tools and Google Workspace administration.
- Extensive knowledge as well as a deep understanding of the fundamentals of network infrastructure concepts, virtualization technologies, permission concepts, and backup and recovery strategies/concepts, including the implementation and maintenance of projects in these areas.
- Strong decision-making and delegation skills, combined with a consultative, solution-oriented approach.
- Resilient and responsible, staying calm and structured under pressure.
- Strong communication skills, with the ability to manage multiple projects.
- Excellent command of English (level C1 or above); German is a plus.
Erfahrung
- Several years' relevant experience working preferably in a hands-on SMB or at a Managed Service Provider (MSP).
- Proven experience with cybersecurity practices and tools (incl. SIEM / security monitoring), with a track record of leading incident response end-to-end.
- Hands-on experience implementing and evidencing SOC 2 (or ISO 27001) controls, ideally incl. control ownership in an external audit.
- Experience with the secure administration of AI tools and platforms.
- Experience in leading IT staff, at least functionally (e.g., coordinating and reviewing the work of others, coaching colleagues); experience as a line manager is a plus.
- Experienced with documenting processes and changes and maintaining this documentation.
Unser Angebot
- We provide a range of benefits to help our team perform at their very best:
- Flexible hours.
- Hybrid work options.
- Ongoing training and development, both on-the-job and external.
- Subsidized monthly Urban Sports Club membership.
- Regular team events.
- Company pension plan.
- BVG transport subsidy.
- Extra day off on your birthday.
Benefits
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Factworks GmbH
Die Factworks GmbH ist ein global agierendes Unternehmen für Marktforschung und Analytics mit Büros in Berlin, Silicon Valley und Bangalore. Sie bearbeiten anspruchsvolle Forschungsprojekte und bieten ihren Kunden individuelle Analysen, Marktforschung sowie umsetzbare Erkenntnisse.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Beratung
Senior IT System Administrator
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
