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Working Student - Client Engagement & Customer Portal IT

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Job

  • Level
    Junior
  • Job Feld
    Scrum, Project
  • Anstellung
    Teilzeit
  • Vertragsart
    Praktikum / Schulpraktikum
  • Ort
    Frankfurt am Main
  • Arbeitsmodell
    Onsite
  • Job Zusammenfassung

    In dieser Rolle unterstützt du die Entwicklung des Member Sections Portals, indem du Projektmanagement-Aktivitäten koordinierst, Reports erstellst und Backoffice-Prozesse überwachst, während du eng mit Softwareentwicklern zusammenarbeitest.

    Job Technologien

    Deine Rolle im Team

    • The Client Engagement & Customer Portal IT team designs and delivers solutions for the entire customer journey, starting from onboarding throughout client services.
    • The team is the IT responsible for the Member Section, our customer portal used by over 40.000 clients and various business segments of Deutsche Börse Group.
    • In this role you will contribute to the smooth operation of the portal and the related Backoffice processes by supporting the development team with planning and tracking activities, reporting/PMO/administrative tasks.
    • You actively support project management and PMO activities, including sprint planning, milestone tracking, and task coordination for the development team.
    • You support in creating and maintaining regular reports, KPI dashboards, and status updates for management and internal stakeholders.
    • You contribute to the smooth operation of the Member Section portal by monitoring back office processes, documenting workflows, and assisting in incident tracking.
    • Furthermore, you will organise and document decision meetings, workshops, and backlog refinement sessions using tools such as Jira and Confluence.
    • In addition, you will support the preparation of presentations, project documentation, and decision papers for cross-functional initiatives.
    • You are involved in ad-hoc administrative and operational tasks, collaborating closely with software engineers, product owners, and business analysts.

    Unsere Erwartungen an dich

    Ausbildung

    • You are enrolled as a student at a state-recognised university throughout your employment period and have completed at least 3 semesters (Study focus in Computer Science, Software Engineering, Business Informatics, Information Technology, Business Administration, or related fields).

    Qualifikationen

    • You have strong organizational and project coordination skills.
    • You have advanced communication skills in English (written and verbal) with the ability to clearly summarize complex information for both technical and non-technical stakeholders.
    • You have good knowledge of the Microsoft Office suite; familiarity with SAP, Git, Salesforce is a plus.
    • You are comfortable learning new technologies and methodologies quickly and working independently with minimal supervision.
    • You have practical knowledge of at least one programming language.

    Erfahrung

    • Experience in tracking, planning, and reporting through Jira is a plus.

    Benefits

    Work-Life-Integration

    Gesundheit, Fitness & Fun

    Mehr Netto

    Essen & Trinken

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    • Standort Frankfurt am Main

      Hessen

      Deutschland

    Das ist dein Arbeitgeber

    Deutsche Börse AG

    Deutsche Börse AG

    Deutsche Börse Group ist eine der größten Börsenorganisationen weltweit. Als Finanzmarktplatzbetreiber bietet das Unternehmen ein Portfolio an Dienstleistungen entlang der gesamten Wertschöpfungskette: Handel und Clearing von Wertpapieren und Derivaten, Netting und Abwicklung von Transaktionen, Depoteröffnung und Bereitstellung von Marktdaten.

    Description

  • Sprachen
    Englisch
  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Banken, Finanz, Versicherung
  • Logo Deutsche Börse AG

    Working Student - Client Engagement & Customer Portal IT

    Ort
    Frankfurt am Main
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)
    Nur Englisch
    Nur Englisch erforderlich

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