Job
- Level
- Erfahren
- Job Feld
- IT, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Hamburg
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle wirst du die interne IT-Infrastruktur betreuen, technischen Support bieten und SaaS-Anwendungen verwalten, einschließlich Google Workspace und Slack. Gleichzeitig kümmerst du dich um die Hardwareverwaltung und die Fehlerbehebung bei IT-Anfragen.
Job Technologien
Deine Rolle im Team
- Appinio are seeking a highly motivated and skilled IT Administrator to join our team. The ideal candidate will be responsible for maintaining our internal IT infrastructure, providing timely technical support to employees, and managing our cloud-based SaaS applications. This role is essential for ensuring smooth and efficient day-to-day operations across the company.
- You will be the primary contact for managing our critical Software as a Service (SaaS) tools.
- Administration, configuration, and maintenance of Google Workspace, Slack, ClickUp and other SaaS tools across the business, ensuring user accounts and security settings are correctly managed.
- Provisioning and management of our fleet of macOS endpoints via Mosyle MDM, as well as administration of our BYOD program via Google Workspace.
- You will provide first and second-level internal IT support for all employees, troubleshooting issues related to hardware, software, and network connectivity.
- You will document, track, and monitor IT support requests using a ticketing system to ensure timely resolution.
- You will develop and maintain documentation, including IT guides, knowledge base articles, and standard operating procedures.
- You will manage the procurement and deployment of new hardware (laptops, monitors, peripherals etc.) to the team.
- Administration of our device fleet via Mosyle MDM and Google Workspace (BYOD).
- You will maintain a detailed and accurate inventory of all IT assets.
Unsere Erwartungen an dich
Qualifikationen
- You have strong working knowledge of Google Workspace administration.
- You have working knowledge of other common SaaS tools like Slack or ClickUp.
- You have familiarity with hardware procurement processes and asset management.
- You have excellent problem-solving skills and the ability to work independently.
- You are fluent in English, strong communication skills and friendly demeanour.
Erfahrung
- You have proven experience as an IT Administrator or in a similar role.
- You have experience in SaaS-only, remote-first working environments.
Unser Angebot
- Your tasks will require you to come in to our Hamburg office occasionally (1 - 2 times per week, not necessarily for the entire day).
- You'll join a small, tight-knit team of three. We sit within Appinio's engineering department (~50 people), which means you'll work closely with other engineers - not in a silo.
- We take ownership seriously. The team is small by design, so everyone has real autonomy over their domain and a direct line to decision-making.
- There's no layer of management between you and the work. If you see something broken or a process that could be automated, you're expected to fix it - and you'll have the time and backing to do so.
- Automation and tooling are core to how we operate. We're not a click-ops team. Where it makes sense, we script, integrate, and build instead of doing things manually.
- You don't need to be a developer, but a willingness to write the occasional script will make you much more effective here.
- We make an effort to stay connected - regular game nights, knowledge-sharing sessions with the wider engineering org, and team meet ups.
Benefits
Gesundheit, Fitness & Fun
Essen & Trinken
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Appinio GmbH
Appinio ist ein globales Unternehmen mit Sitz in Hamburg, welches es weltweit ermöglicht, innerhalb kurzer Zeit eine Vielzahl an Meinungen von spezifischen Zielgruppen zu erhalten. Damit kann jeder Entscheidungen und Ideen in Echtzeit validieren und repräsentative Ergebnisse von Konsumenten bekommen. Als schnellste Lösung für Marktforschung liefert Appinio Feedback aus mehr als fünfzig verschiedenen Märkten.
Description
- Gründungsjahr
- 2014
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Sonstige Branchen
IT Administrator
- Ort
- Hamburg
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
