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SAP C4C Sales and Service, SAP Marketing Cloud Lead

Infosys Consulting

Job

  • Level
    Lead
  • Job Feld
    BI
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Berlin
  • Arbeitsmodell
    Onsite

    • Job Zusammenfassung

    In dieser Rolle entwickelst du maßgeschneiderte Lösungen in der SAP Sales & Service Cloud, leitetst Workshops und Gespräche mit Kunden, managest Stakeholder und arbeitest eng mit Offshore-Teams zusammen, um erfolgreiche Implementierungen sicherzustellen.

    Job Technologien

    Deine Rolle im Team

    • We are looking for an experienced SAP Sales & Service Cloud (C4C) Functional Consultant (Onsite- Germany) who can act as a client-facing lead, driving business discussions, workshops, and solution delivery while ensuring strong stakeholder engagement.
    • Client Engagement & Stakeholder Management
    • Act as the primary onsite interface between business stakeholders and offshore delivery teams.
    • Lead client discussions, requirement workshops, and solution walkthroughs.
    • Manage stakeholder expectations, align priorities, and drive consensus across business and IT.
    • Facilitate decision-making sessions, ensuring timely closure of design and execution topics.
    • Hands-on experience in Scoping and Fine-Tuning, Organization structure setup, workflows, approvals, user management.
    • Authorization and access control using Business Roles.
    • Strong knowledge in Sales: Accounts, Activities, Leads, Opportunities, Quotes, Orders, Pricing, Territories.
    • Service: Service Tickets, SLA, Service Categories.
    • Experience with Master Layout / Page Layout configuration, Data Workbench activities, Analytics (Reports, KPIs, Dashboards), Transport management.
    • Lead and conduct workshops, demos, and presentations on SAP C4C functionality.
    • Communicate complex business requirements into clear functional specifications.
    • Drive solution discussions with business users, architects, and integration teams.
    • Provide regular status updates, risks, and mitigation plans to stakeholders.
    • Coordination with offshore team for delivery.

    Unsere Erwartungen an dich

    Qualifikationen

    • SAP C4C certification preferred.
    • Excellent communication skills (verbal & written).
    • Strong client-facing and presentation abilities.
    • Exposure to V2 is good-to-have (not mandatory).
    • Awareness of AI/automation trends in SAP CX.

    Erfahrung

    • Experience in SAP Sales & Service Cloud (C4C).
    • Experience in AMS, implementations and/or rollout projects.
    • SAP Marketing Cloud, CDC experience preferred.

    Unser Angebot

    • Competitive compensation including bonus.

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    • Standort Berlin

      Deutschland

    Das ist dein Arbeitgeber

    Infosys Consulting

    Infosys Consulting

    Infosys Consulting ist eine Management- und IT-Beratungsfirma innerhalb der größeren Infosys-Organisation, die sich auf strategische Beratung, IT-Transformation, Change Management und Geschäftsanalysen spezialisiert hat.

    Description

  • Unternehmenstyp
    Etablierte Firma
  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Beratung, Internet, IT, Telekom

    • Arbeitgeber-Reviews

    von devworkplaces.com

    Gesamt

    (1 Bewertung)
    4.5

    • Culture

      4.7

    • Career Growth

      5.0

    • Workingconditions

      4.0

    • Engineering

      4.4
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    Logo Infosys Consulting

    SAP C4C Sales and Service, SAP Marketing Cloud Lead

    Infosys Consulting
    Ort
    Berlin
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)
    Nur Englisch
    Nur Englisch erforderlich

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