Job
- Level
- Erfahren
- Ort
- Tübingen, München
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, Project, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle bist du verantwortlich für den gesamten Lebenszyklus der Arbeitsplatz- und Endpunktservices, entwickelst Strategien, definierst Governance-Modelle und arbeitest eng mit verschiedenen IT- und Geschäftsteams zusammen.
Job Technologien
Deine Rolle im Team
- Own the complete service lifecycle of workplace and endpoint services from strategy through retirement.
- Play a key role in the IT carve-out by building the future workplace platform in a provider-driven environment, defining governance models, and collaborating across IT, security, IAM, infrastructure, and business teams.
- Own and continuously evolve the workplace and endpoint services strategy, roadmap, and lifecycle.
- Define the future vision for the digital workplace and align it with business needs.
- Act as a trusted advisor to business stakeholders on modern workplace solutions and technologies.
- Ensure high service quality, user satisfaction, and achievement of workplace KPIs and SLAs.
- Establish and govern workplace standards, including Windows baselines, device compliance, and hardware standards.
- Lead endpoint security governance, application control standards, and Intune policy oversight.
- Govern software deployment, client configuration, printer, and multimedia standards across the organization.
- Manage workplace service providers, ensuring performance, quality, and cost-effective operations.
- Drive service reviews, SLA management, escalations, and continuous provider improvement initiatives.
- Champion user experience improvements through feedback analysis, standardization, and self-service capabilities.
- Support global workplace transformation, technology rollouts, and international workplace standardization.
Unsere Erwartungen an dich
Ausbildung
- Degree in Computer Science, Business Informatics, or a related field, or equivalent professional experience.
Qualifikationen
- Track record as a Service Owner, Product Owner, or Platform Owner with end-to-end service accountability.
- Strong expertise in Microsoft Intune, endpoint management, Windows client management, device compliance, and software deployment.
- Solid understanding of workplace governance, service management, and operational best practices.
- Strong knowledge of SLA, KPI, and governance frameworks, ensuring high-quality service delivery.
- Entrepreneurial mindset with a proactive, structured, and analytical approach to problem-solving.
- Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels.
Erfahrung
- Proven experience in Workplace, Endpoint Management, or Modern Workplace environments.
- Experience managing external managed service providers and driving service performance improvements.
- Experience supporting transformation initiatives such as IT carve-outs, international rollouts, outsourcing, service integration, or organizational change programs; Microsoft certifications are an advantage.
Unser Angebot
- Unique opportunity to shape and build a new international IT organization from the ground up.
- High level of ownership, autonomy, and direct influence on a strategically important business area.
- Collaboration with international stakeholders, business functions, and technology partners in a modern cloud-first environment.
- Attractive compensation, professional development opportunities, flexible working models, and a culture with flat hierarchies and fast decision-making.
- Flexible working hours, mobile working and modern workplace equipment, plus 30 days of vacation.
- Discounted online shopping through our Corporate Benefits Portal.
- Subsidy for the Germany Ticket, and e-charging stations in the free company parking.
- Last but not least: you are driving forward the energy transition as part of a great team and ensuring that our future becomes a little greener.
Benefits
Gesundheit, Fitness & Fun
Work-Life-Integration
Mehr Netto
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Baywa AG
BayWa ist ein weltweit aktives Unternehmen mit den Kernsegmenten Landwirtschaft, Energie und Baustoffe sowie dem Entwicklungssegment Innovation & Digitalisierung. Als Global Player entwickelt es führende Projekte und Lösungen für die Grundbedürfnisse des Menschen nach Nahrung, Energie und Wohnraum.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Handel
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