Job
- Level
- Erfahren
- Ort
- Bremen
- Arbeitsmodell
- Onsite
- Job Feld
- Application
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle unterstützt du weltweit Kunden bei technischen Herausforderungen mit Gas-Isotopen-Messgeräten, führst Schulungen durch und optimierst analytische Prozesse, während du enge Beziehungen zu Serviceteams pflegst.
Job Technologien
Deine Rolle im Team
- As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
- Join our Technical Support team at Thermo Fisher Scientific and contribute to groundbreaking scientific research and innovation.
- As a Technical Support Specialist III, you'll provide expert-level support for our Gas Isotope Ratio Mass Spectrometry product line (GIRMS), including Delta Q, 253 Plus, Orbitrap Isora/Isora Pro mass spectrometers and peripherals.
- You'll collaborate with customers and Field Service Engineers worldwide to optimize their analytical capabilities while utilizing remote diagnostic technologies and building strong relationships across teams.
- Provide expert technical support for Thermo Fisher Scientific Gas Isotope Ratio Mass Spectrometry products, working closely with customers, Field Service Engineers, and internal factory departments to resolve technical issues, support installations and maintenance, deliver training, and drive continuous product quality improvements.
Unsere Erwartungen an dich
Ausbildung
- Professional background with a graduate-level qualification or equivalent vocational experience in Electronics, Science, and/or Physics; an electronic engineering degree is a clear advantage.
- Proactive and organized, with a keen interest in self-education and systematic work.
Qualifikationen
- Customer-focused with a strong commercial understanding.
- Ability to quickly understand problems and work systematically towards solutions.
- Excellent communication skills in English, both written and spoken.
- Ability to work independently and collaboratively in a team environment.
- Strong analytical and diagnostic skills with sophisticated scientific equipment and software.
- Willingness to travel up to 10% of time.
Erfahrung
- Experience troubleshooting electronic systems is a clear advantage.
- Technical experience with Thermo Fisher Scientific Orbitrap and GIRMS Mass Spectrometers is an advantage.
- Experience in providing trainings or workshops is an advantage.
- Good understanding and experience with Microsoft Office Applications.
Unser Angebot
- We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.
- Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.
- We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Benefits
Mehr Netto
Gesundheit, Fitness & Fun
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Thermo Fisher Scientific
Wien
Thermo Fisher Scientific Inc. ist das weltweit führende Unternehmen im Dienste der Wissenschaft mit einem Jahresumsatz von rund 40 Milliarden US-Dollar. Unsere Mission ist es, unsere Kunden dabei zu unterstützen, die Welt gesünder, sauberer und sicherer zu machen.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Wissenschaft, Forschung
Product Support Engineer
- Ort
- Bremen
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
