Job
- Level
- Erfahren
- Job Feld
- IT, Support
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- München
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle unterstützt du IT-Systeme, bearbeitest Help Desk-Anfragen und pflegst Dokumentationen. Du kümmerst dich um das Management der IT-Inventar und unterstützt interne Großprojekte zur systematischen Verbesserung der IT-Infrastruktur.
Job Technologien
Deine Rolle im Team
- CCG is currently looking for an IT Support Technician to join our IT Department in our Munich office. This role will provide technical support and maintain IT systems for our fast-paced domestic and international multi-company organization.
- Answer Help Desk calls and emails, and create tickets to track issues.
- Monitor and resolve support cases submitted via email and web portal.
- Set up and maintain IT asset inventory.
- Facilitate creation and maintenance of IT documentation.
- Assist with the coordination of large-scale IT projects.
- Maintain documentation of maintenance work and issues when necessary.
- Provide technical support to local and remote office users as needed.
Unsere Erwartungen an dich
Qualifikationen
- Excellent interpersonal communication skills, including the ability to communicate between technical and non-technical personnel.
- Fluency in written and oral English and German.
- Technical competence supporting Windows, Mac, hardware (desktops, laptops, mobile devices, servers), Microsoft Office Suite, and standard packaged software solutions.
- A+ certification or equivalent skill level preferred.
- Proven time management skills with the ability to meet urgent and overlapping deadlines.
- High attention to detail and strong organizational skills to manage multiple clients and projects.
- Availability to travel occasionally to tradeshows.
Unser Angebot
- A varied and diverse range of tasks in an international team.
- A secure job in the heart of Munich's Westend district.
- A travel allowance to support your commute.
- Performance-based compensation with opportunities for advancement.
- Regular working hours for a reliable work-life balance.
- Regular company events.
Job Standorte
Das ist dein Arbeitgeber
Certified Collectibles Group
Die Certified Collectibles Group – International GmbH mit Hauptsitz in München ist die europäische Tochtergesellschaft der Certified Collectibles Group. Sie bietet dem Sammlermarkt standardisierte Prüf- und Zertifizierungsdienste für diverse Sammelobjekte an und ist Teil eines Unternehmensverbunds, zu dem auch NGC, PMG, CGC und ASG gehören.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Sonstige Branchen
IT Support Technician
- Ort
- München
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
