Job
- Level
- Junior
- Job Feld
- Requirements, Product
- Anstellung
- Teilzeit / Vollzeit
- Vertragsart
- Befristetes Dienstverhältnis
- Ort
- Leipzig
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position unterstützt du die Weiterentwicklung des JIRA Customer Portals und der Fenergo-basierten Kunden-Onboarding-Plattform, indem du Anforderungen dokumentierst, Backlogs vorbereitest und Testaktivitäten koordinierst.
Job Technologien
Deine Rolle im Team
- As a Business Analyst / Product Support with the focus on the Customer Portal & Digital Onboarding Platform, you support the continuous development and operation of our JIRA Customer Portal and Fenergo-based client onboarding landscape.
- You work closely with product owners, senior analysts, IT, legal and business stakeholders, contributing to requirement documentation, backlog preparation, testing and delivery activities within a clearly defined scope.
- The role focuses on execution, analysis and coordination, operating within established frameworks, priorities and governance.
- Support product owners in maintaining and refining the product backlog for the JIRA Customer Portal and Fenergo (CLM / KYC / Client Onboarding).
- Prepare, document, and structure requirements (epics, features, user stories) based on defined inputs and priorities.
- Support sprint and release activities, including planning and documentation.
- Review delivered increments against defined acceptance criteria.
- Collect, analyze and document functional and non-functional requirements under guidance.
- Support modeling of client journeys, processes and data flows using existing standards and templates.
- Assist with impact analysis across systems and stakeholders.
- Prepare test cases and support User Acceptance Testing (UAT).
- Support the optimization of client-facing and internal onboarding journeys by identifying improvement opportunities.
- Contribute to initiatives aimed at reducing friction and improving transparency in onboarding processes.
- Support communication and alignment between business, IT and vendors on operational topics.
Unsere Erwartungen an dich
Qualifikationen
- Initial exposure to customer portals, onboarding solutions or workflow-based platforms (Fenergo is a plus).
- Structured analytical thinking and attention to detail.
- Ability to document requirements clearly and work with predefined frameworks.
- Good communication skills and collaborative working style.
- Very good English skills; German is an advantage.
Erfahrung
- First professional experience (approx. 1-3 years) as Business Analyst, Product Analyst, or in a similar role.
- Experience in agile delivery environments is an advantage.
Unser Angebot
- Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events.
- Flexible mobile working arrangements in a diverse team.
- Personal development thanks to extensive further training opportunities.
- A place in a dynamic and international team within EEX Group and Deutsche Börse Group.
- A long-term perspective in the constantly growing and evolving energy sector.
- Bespoke onboarding plan.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
European Energy Exchange AG
The European Energy Exchange (EEX) is the leading energy exchange in Europe which develops, operates and connects secure, liquid and transparent markets for energy and related products. As part of EEX Group, a group of companies serving international commodity markets, EEX offers contracts on Power and Emission Allowances as well as Freight and Agricultural Products. EEX is part of Deutsche Börse Group.
Description
- Gründungsjahr
- 2002
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung, Energiewirtschaft, Umwelt
Business Analyst & Product Owner
- Ort
- Leipzig
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
