Job
- Level
- Senior
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- München
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position unterstützt du das IT-Team bei der Systemadministration und der Bereitstellung von technischem Support für Endanwender, verwaltest Microsoft 365 und VMware-Umgebungen und entwickelst PowerShell-Skripte zur Automatisierung.
Job Technologien
Deine Rolle im Team
- We are seeking a skilled and motivated IT Support Engineer to join our IT team and support our modern workplace environment.
- This role combines hands-on technical support with system administration responsibilities across Microsoft 365, virtualization, and Windows-based infrastructure.
- Provide first-line technical support to end-users for hardware, software, and network issues, and efficiently troubleshooting and resolving problems.
- Escalate complex or unresolved issues to Tier 2 support or other relevant teams, following established escalation protocols.
- Manage and support Microsoft Intune for device management, security policies, and application deployment.
- Administer and Support Exchange Online, including user management and troubleshooting.
- Maintain and operate basic Virtual Machine related tasks in VMware ESXi virtualized environments.
- General Understanding of Windows Server environments and related services (Active Directory, DNS, DHCP, File Services).
- Develop and maintain PowerShell scripts for automation and reporting.
- Support Microsoft Office / Microsoft 365 applications.
- Document IT procedures and contribute to continuous improvement initiatives.
- Purchase, set up, and deploy new IT hardware and software, ensuring configurations align with organizational standards and security protocols.
- General understanding of AI technologies relevant to IT operations.
- Ability to identify AI use cases in IT support automation, reporting, and knowledge management.
- Openness to adopting AI-driven tools to improve efficiency and user experience.
Unsere Erwartungen an dich
Qualifikationen
- Basic or moderate Networking Knowledge.
- PowerShell scripting skills for automation and administration.
- Solid troubleshooting and analytical skills.
- Service-oriented mindset with strong communication skills.
- Knowledge of ITIL-based IT Service Management.
- Relevant Microsoft, VMware, or IT certifications.
- Programming language skills.
Erfahrung
- 5+ years of Experience as an IT Support Engineer, Systems Engineer, or similar role.
- Hands-on experience with Microsoft Intune, Exchange Online, VMware ESXi, and Windows Server environments.
- Experience with Azure AD / Entra ID.
Unser Angebot
- Modern IT environment with opportunities for innovation.
- Professional development and certification opportunities.
- Competitive compensation and benefits package.
- Collaborative and supportive team culture.
- Opportunity to explore AI-enhanced IT processes.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Aras Corporation
Die Aras Corporation ist ein Softwareanbieter aus den USA, der sich auf Enterprise-PLM-Anwendungen fokussiert. Das Unternehmen stellt eine flexible und offene Plattform zur Verfügung, die speziell auf die Anforderungen von Engineering-, Fertigungs- und Infrastrukturunternehmen abgestimmt ist. Aras agiert international und hat neben seinem Hauptsitz in den USA auch eine Niederlassung in der Schweiz.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Internet, IT, Telekom
IT Support Engineer
- Ort
- München
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
