Job
- Level
- Erfahren
- Ort
- Krailling
- Arbeitsmodell
- Hybrid, Onsite
- Job Feld
- IT, Application, DevOps
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle entwirfst und pflegst du maßgeschneiderte Lösungen auf der ServiceNow-Plattform, optimierst CMDB-Strukturen und entwickelst ITSM-Workflows, um die betriebliche Effizienz und Datenqualität zu steigern.
Job Technologien
Deine Rolle im Team
- Design, develop, and maintain custom ServiceNow solutions across the platform, leveraging App Engine, JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer.
- Take ownership of EOS' CMDB landscape, designing and enhancing CI classes, relationship models, governance processes, and data quality mechanisms to ensure a reliable foundation for IT operations.
- Drive the evolution of our ITOM capabilities, including Discovery, Service Mapping, event-driven automation, and the continuous improvement of configuration data accuracy and service visibility.
- Further develop and optimize our ITSM processes and modules, implementing scalable workflows, automations, notifications, service catalog items, and user experiences that improve operational efficiency.
- Lead and enhance Software Asset Management (SAM), ensuring software compliance, license optimization, and efficient lifecycle management.
- Build and maintain integrations with enterprise systems using REST APIs, SOAP services, IntegrationHub, and Flow Designer.
- Ensure platform stability, performance, scalability, and security through testing, troubleshooting, upgrades, and continuous optimization.
Unsere Erwartungen an dich
Qualifikationen
- Strong expertise in CMDB design, governance, CI modeling, relationship mapping, and data quality management.
- Solid JavaScript skills and a strong understanding of ServiceNow development best practices.
- Strong analytical and problem-solving skills with a passion for platform engineering, automation, and continuous improvement.
- Excellent communication skills in English and the ability to explain technical concepts to non-technical stakeholders.
Erfahrung
- Several years of hands-on ServiceNow development experience, including scripting, application development, and platform customization.
- Experience working with ServiceNow ITOM capabilities such as Discovery, Service Mapping, and infrastructure integrations.
- Good understanding of ITSM processes and practical experience developing and enhancing ServiceNow ITSM modules and workflows.
- Experience building integrations using REST, SOAP, APIs, IntegrationHub, and automation frameworks.
Unser Angebot
- Flexible working time models, 30 days of vacation.
- Travel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles.
- Childcare allowance.
- Possibility of personal timeout.
- Health offerings incl. a subsidized Wellhub-Membership (Gyms, Courses, Wellness etc.).
- Company restaurant.
- Targeted further education opportunities.
- Corporate Benefits for employees.
Benefits
Mehr Netto
Work-Life-Integration
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
EOS Technology Solutions GmbH
Die IT-Abteilung der EOS Gruppe ist ein wesentlicher Bestandteil des Erfolgs dieses international führenden Anbieters von Finanzdienstleistungen. Unsere mehr als 200 Kollegen betreuen weltweit 30 Tochterunternehmen der Gruppe aus Hamburg und Heidelberg. Wir sind stolz auf unseren Beitrag zum Erfolg der EOS Gruppe und freuen uns, auch in Zukunft ein wichtiger Teil dieser erfolgreichen Organisation zu sein.
Description
- Unternehmensgröße
- 50-249 Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung, Internet, IT, Telekom