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E2E Process Transformation & Governance Lead

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Job

  • Level
    Lead
  • Job Feld
    BI, Project
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Düsseldorf
  • Arbeitsmodell
    Onsite
  • Job Zusammenfassung

    In dieser Rolle führst du die End-to-End Prozessgovernance, entwickelst klare Roadmaps, moderierst Governance-Foren und stellst die Umsetzung von Prozessstandards sowie die Einhaltung best practices für die Modebranche sicher.

    Job Technologien

    Deine Rolle im Team

    • Establish, lead, and continuously evolve an enterprise-wide E2E process governance function for C&A by embedding a scalable, lean, and outcome-focused framework; ensuring clear ownership, accountability, standards, and system-of-record documentation; chairing governance forums (Working Group and Steering Committee) to drive alignment and decision-making; fostering a strong cross-functional process community; and enabling enterprise-wide capability uplift through structured change prioritization, playbooks, training, and coaching.
    • Lead the F4F E2E process workstream. Develop and maintain a clear, executable roadmap aligned with the overall transformation programme. Ensure delivery against agreed objectives, proactively remove blockers, and ensure appropriate staffing and resource utilisation to meet timelines.
    • Ensure timely definition of interim, transition, and future-state (To-Be) end-to-end processes across the full F4F scope, starting with early MVPs (e.g. Assortment Planning). Align future-state processes to fashion industry best practice, track execution against agreed milestones, surface risks early, and connect E2E processes to downstream governance (change, testing, cutover, and adoption).
    • Define, recommend, and secure leadership alignment on end-to-end roles and responsibilities required to support new ways of working across the future operating model.
    • Identify, assess, and mitigate risks and issues across the E2E process landscape. Develop and drive action plans to resolve blockers or delays. Provide regular, transparent progress and risk updates to senior leadership.
    • Steer external process expertise (System Integrator) to accelerate E2E process definition and ensure alignment with SAP and industry best practice.

    Unsere Erwartungen an dich

    Ausbildung

    • Bachelor's degree in Business, Engineering, or a related field; Master's degree preferred.

    Qualifikationen

    • Strong knowledge of standard fashion retail end-to-end process models.
    • Deep industry best practice expertise across areas such as Planning, Allocation, Merchandising etc.
    • Strong understanding of SAP S/4HANA process standards and the implications of design decisions on configuration and outcomes.
    • Ability to operate across business, IT, and external partners with authority and neutrality.
    • Strong facilitation, decision-driving, and stakeholder alignment skills.
    • Capability to translate complexity into clear, actionable frameworks and roadmaps.
    • Comfortable operating in ambiguity while enforcing structure and execution discipline.
    • Excellent communication (verbal and written) and executive-level presence.
    • High resilience, pragmatism, and bias for action.

    Erfahrung

    • Deep experience in end-to-end process architecture and governance for large-scale transformations.
    • 10+ years' experience in E2E process design, ERP-enabled transformation, or operating model change.
    • Proven experience leading process governance across multiple functions and systems.
    • Hands-on experience with SAP S/4HANA process adoption and standardisation.
    • Hands-on experience with process definition and modelling tools (e.g. Signavio).
    • Experience working with system integrators and SaaS vendors in complex programme environments.
    • Experience in fashion omnichannel business

    Unser Angebot

    • This is an opportunity for you to join us on a truly exciting transformation journey, where you'll be able to leave footprints that last and contribute significantly to our vision.
    • As well as knowing that you played a key part in the evolution of one of Europe's most recognizable retail brands, you will also enjoy countless learning and development opportunities via our C&A academy.
    • Access to a Partner Discount Scheme.
    • An employee discount of 20% in C&A stores.
    • 30 days' vacation plus an additional 3 days off.
    • Corporate pension scheme.
    • Mental health and wellness program.
    • An exciting job in an international and inspirational working environment.
    • A positive working atmosphere and a talented team with an open feedback culture.

    Benefits

    Essen & Trinken

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    • Standort Düsseldorf

      Nordrhein-Westfalen

      Deutschland

    Das ist dein Arbeitgeber

    C&A

    C&A

    C&A ist ein Bekleidungsunternehmen mit Filialen in 23 Ländern. In seinen Betrieben sind mehr als 900.000 Menschen beschäftigt, die Kleidung für über 2000 Filialen herstellen. Das Unternehmen hat seinen Hauptsitz in Belgien und unterhält Niederlassungen in Düsseldorf sowie weiteren Städten weltweit.

    Description

  • Arbeitsmodell
    Hybrid, Onsite
  • Branche
    Industrie, Produktion, Handel
  • Logo C&A

    E2E Process Transformation & Governance Lead

    Ort
    Düsseldorf
    Arbeitsmodell
    Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)
    Nur Englisch
    Nur Englisch erforderlich

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