Job
- Level
- Erfahren
- Job Feld
- IT, System, Embedded
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Frankfurt am Main
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle unterstützt du Kunden beim Test und Rennen, indem du technische Bulletins erstellst, vor Ort Unterstützung leistest und Daten analysierst, um technische Probleme schnell zu lösen und Fahrzeugsetup-Entscheidungen zu treffen.
Deine Rolle im Team
- We are looking for a Support Engineer to provide technical support to customer teams during testing and racing events.
- You will act as a key technical interface between the technical office and customers, supporting all technical aspects from the preparation of technical bulletins to on-track assistance and documentation updates.
- This role combines technical expertise, data analysis, and customer-facing responsibilities in a fast-paced motorsport environment.
- Prepare and issue clear and structured technical bulletins.
- Provide on-site technical support during tests and race events.
- Update and maintain car user manuals and technical documentation.
- Deliver clear and concise solutions to customer technical issues.
- Download and analyze data acquisition (WinTax, Life Racing or equivalent).
- Quickly identify performance issues or technical faults.
- Provide structured feedback and corrective action proposals.
- Maintain proper tracking of recurring issues.
- Support customers during pre-event testing and race weekends.
- Apply solid understanding of vehicle dynamics to guide setup decisions.
- Interface effectively with both professional and gentleman drivers.
- Produce structured and concise post-event reports.
- Compile clear issue lists with short, actionable descriptions.
- Contribute to centralized technical documentation for the engineering office.
Unsere Erwartungen an dich
Ausbildung
- Engineering degree (Mechanical, Automotive, or related field).
Qualifikationen
- Good understanding of vehicle dynamics.
- Strong problem-solving capability.
- Fluent technical English.
- Excellent technical communication skills - ability to explain complex issues clearly and concisely.
- Comfortable interacting with customers and non-professional drivers.
- Able to work under pressure during race events.
- Highly adaptable to last-minute changes and operational challenges.
- Well-organized with a structured and analytical mindset.
- Willingness to travel worldwide and work flexible hours during events.
Erfahrung
- You have experience in a racing or rally environment with exposure to data analysis and customer support roles.
- Experience in rally or circuit racing, ideally in a technical support or engineering role.
- Experience with data acquisition systems and data analysis.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Race Solution
Race Solution spezialisiert sich auf Zeitmessung und Eventorganisation für Sportveranstaltungen und bietet Lösungen für sowohl professionelle als auch Breitensportevents an.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Sport, Freizeit