Job
- Level
- Erfahren
- Job Feld
- IT, Project, Security
- Anstellung
- Teilzeit / Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position entwickelst du Governance-Strukturen basierend auf ITIL und ISO 27001, koordinierst die KPI-Definition mit Abteilungsleitern und unterstützt bei der Prozessoptimierung zur kontinuierlichen Verbesserung der IT-Abläufe.
Job Technologien
Deine Rolle im Team
- As part of the newly formed IT Strategy & Governance team, you will act as the operational "anchor," ensuring our global IT activities are transparent, aligned, and continuously maturing.
- You will facilitate the adoption of industry standards - such as ITIL and ISO 27001 - as pragmatic guides to help the organization reach the next level of operational excellence.
- Collaborative KPI & Performance Management: Coordinate with department leads to co-define and align Key Performance Indicators (KPIs).
- You will ensure that metrics across the ServiceDesk, Workplace, and Application teams are consistent, transparent, and roll up into a unified view for CIO leadership.
- Framework Orientation (ITIL/ISO 27001): Use global frameworks as a "North Star" to help teams mature their processes.
- You will provide the structure and guidance needed to adopt these standards at a pace that fits our business culture.
- Integrated Policy Governance: Partner with the Manager Digital Trust & Security to maintain a cohesive library of IT policies.
- You ensure these policies are not just "on paper" but are practical and understood across our global locations.
- Risk Coordination Support: Facilitate the maintenance of the central IT Risk Register.
- You will help the technical experts translate security vulnerabilities into business risks that the Head of IT Strategy & Governance can prioritize.
- Process Maturation & Facilitation: Support the ServiceDesk and Application teams in identifying bottlenecks.
- You act as a consultant to help them refine their workflows in alignment with ITIL best practices without creating unnecessary bureaucracy.
- Audit & Compliance Readiness: Perform regular "health checks" on our governance processes to ensure we are prepared for external audits and are meeting our internal quality standards.
Unsere Erwartungen an dich
Qualifikationen
- Analytical Mindset: Ability to take raw operational data and turn it into meaningful reports and "governance-as-a-service" for other IT departments.
- Methodological Knowledge: Familiarity with ITIL (Service Management) and ISO 27001 (Information Security); you understand how to apply these frameworks pragmatically in a medium-sized, fast-paced environment.
- Collaborative Spirit: A "lateral leadership" style - you can influence colleagues to follow processes and improve documentation through coaching rather than just policing.
- Communication: Professional fluency in English and German to coordinate between global offices and local stakeholders.
Erfahrung
- Strategic Support: Experience translating technical or procedural gaps into business-centric insights for leadership.
Unser Angebot
- Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
- Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
- Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.
- Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
- Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve.
- After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
- Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
- Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
- Discounts: Benefit from attractive discounts on our entire range of tonies products.
Benefits
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
tonies® - Boxine GmbH
Die Boxine GmbH aus Düsseldorf präsentiert Ihnen ihre Tonies – Hörfiguren, die mit dem mehrfach prämierten Abspielgerät ‚Toniebox‘ zu einem interaktiven Erlebnis verschmelzen, welches Kinder, Eltern und Großeltern gemeinsam genießen können.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Industrie, Produktion, Handel