Job
- Level
- Senior
- Job Feld
- IT, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Berlin
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Rolle kümmerst du dich um die IT-Infrastruktur, verwaltest Zugriffsrechte und Onboarding-Prozesse, administrierst MDM-Lösungen und sorgst für die Sicherheit der Systeme in einem globalen Team.
Job Technologien
Deine Rolle im Team
- Join our rapidly growing, distributed SaaS company as our Internal IT Specialist. You'll be the key owner of ensuring our global, distributed team is equipped, secure, and operating smoothly. You'll manage user access, role-based permissions, Mobile Device Management (MDM), and maintain our hardware assets (laptops, monitors, peripherals).
- Manage comprehensive on-boarding and off-boarding processes, including user access provisioning (GSuite, core tools) and removal.
- Provide technical support to new hires during on-boarding.
- Maintain accurate records of laptops and other IT assets across all locations.
- Handle hardware procurement, support, warranty claims, and lifecycle management.
- Configure and maintain Mobile Device Management (MDM) solutions (e.g., Jamf).
- Ensure appropriate software deployment and updates on company devices.
- Troubleshoot and resolve access management issues, including password management solutions (e.g., 1Password).
- Oversee seat/license management and general setup for company tools.
- Manage cost tracking, invoicing, and attribution related to IT services and tools.
- Complete and oversee security compliance tasks (e.g., Vanta requirements).
- Participate in quarterly access reviews and drive corrective actions.
- Implement and maintain organizational security practices, including firewall management and end-user device security.
- Assist HR in setting up new vendors, tools, and integrations.
- Collaborate closely with HR to align IT policies and practices with organizational guidelines.
- Ensure robust WiFi, conferencing, and general IT infrastructure setup across offices.
- Implement and manage office security measures, such as visitor logging systems.
Unsere Erwartungen an dich
Qualifikationen
- Familiarity with MDM tools (e.g. Iru/Kandji).
- Strong understanding of IT security, especially in distributed team environments.
- Proficiency in troubleshooting hardware and software issues, particularly macOS.
- Basic knowledge of networking principles including WiFi setup, VPNs, and general end-user connectivity.
- Excellent communication and interpersonal skills.
- Ability and availability to travel internationally within the EU and to the US.
- EU nationality is a must for easy travel across international Taktile office locations.
Erfahrung
- 5+ years experience in IT support or administration.
- Experience managing identity and access systems (Okta, Google Workspace, Azure AD).
Unser Angebot
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow.
- Experience a truly flat hierarchy and communicate directly with founding team members.
- Learn from experienced mentors and achieve tremendous personal and professional growth.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Receive a new Apple MacBook Pro, as well as meaningful home office set-up.
Benefits
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Taktile GmbH
Die Taktile GmbH, ein innovatives Unternehmen aus Berlin, bietet eine KI-gestützte Plattform zur Automatisierung komplexer Entscheidungsprozesse in der Finanzbranche an. Diese Plattform ermöglicht es den Fachabteilungen, Entscheidungen wie Kreditvergabe und Betrugserkennung effizient zu automatisieren, wobei Kontrolle und Transparenz stets gewährleistet sind. Seit ihrer Gründung im Jahr 2020 positioniert sich Taktile als ein aufstrebendes Startup im Bereich der Finanztechnologie.
Description
- Unternehmenstyp
- Startup
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung