Job
- Level
- Erfahren
- Job Feld
- IT, System, DevOps
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Holzminden
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position verantwortest du den Aufbau und die Optimierung der Configuration Management Database, führst strategische Initiativen durch und integrierst sie mit ITSM Prozessen zur Verbesserung der IT-Betriebsabläufe.
Job Technologien
Deine Rolle im Team
- As the IT CMDB Owner, you will be responsible for the strategy, design, implementation, and continuous improvement of the Configuration Management Database (CMDB).
- You will act as the subject matter expert in Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping, ensuring the CMDB is a powerful enabler for IT operations.
- Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
- Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
- Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
- Collaborate Across Teams - work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.
- Drive Adoption by leading communication, training, and best practice initiatives internally and externally.
- Monitor & Improve CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.
- Integrate with 3rd-Party Tools such as SCCM, monitoring solutions, and ServiceNow.
- Support Incident Management when needed.
Unsere Erwartungen an dich
Ausbildung
- Degree in Computer Science, Engineering, or a related field (or equivalent experience).
Qualifikationen
- Knowledge of IT asset tracking and software asset management.
- ITIL Certification with a solid understanding of ITSM best practices.
- Strong technical knowledge of IT infrastructure, software, and hardware.
- Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.
- Excellent collaboration, facilitation, and communication skills, especially in an international setting.
- Ability to build consensus and work effectively in cross-functional teams.
- Fluent in written and spoken English.
- Additional language skills (such as German, French, or Spanish) are a plus.
Erfahrung
- At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.
- Strong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.
- Experience working in IT operations and IT service management within an outsourced environment.
Benefits
Essen & Trinken
Mehr Netto
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Symrise AG
Die Symrise AG ist ein international tätiger, börsennotierter Anbieter von Duft- und Geschmackstoffen. Das Unternehmen mit Hauptsitz in Holzminden entwickelt außerdem kosmetische Wirk- und Grundstoffe sowie funktionalitätssteigernde Zusatzstoffe für die Lebensmittelindustrie.
Description
- Unternehmensgröße
- 250+ Employees
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Industrie, Produktion, Pharma, Chemie, Biotech
IT Configuration Management Senior Specialist
- Ort
- Holzminden
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
