Job
- Level
- Erfahren
- Job Feld
- IT, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Frankfurt am Main
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position unterstützt du die IT-Betriebsabläufe in den Hotels der DACH-Region, löst technische Probleme, koordinierst IT-Projekte und sorgst für reibungslose Systemadministration und Anwenderbetreuung.
Job Technologien
Deine Rolle im Team
- As IT Coordinator, you are responsible for supporting the day-to-day IT operations across our hotels and corporate locations within the DACH region.
- You act as a key contact for technical support, system administration, and project coordination, ensuring that technology solutions effectively support hotel operations and enhance the guest experience.
- Working closely with hotel teams, vendors, and the wider IT department, you help maintain stable, secure, and efficient IT environments while contributing to ongoing improvement initiatives.
- Provide first and second-line IT support for hotels and corporate users across the DACH region.
- Troubleshoot and resolve hardware, software, network, and system-related issues.
- Support hotel openings, conversions, and technical implementations.
- Assist with IT projects, system upgrades, migrations, and infrastructure improvements.
- Coordinate with vendors and service providers to ensure timely issue resolution and service delivery.
- Maintain user accounts, permissions, and access management within Microsoft Entra ID / Azure AD.
- Support the administration of servers, networking equipment, and hotel technology systems.
- Ensure compliance with IT policies, security standards, and operational procedures.
- Maintain accurate IT documentation, asset inventories, and support records.
- Collaborate closely with hotel teams and the central IT department to deliver excellent IT service.
Unsere Erwartungen an dich
Ausbildung
- Degree or vocational qualification in Information Technology, Computer Science, or a related field.
Qualifikationen
- Knowledge of Microsoft Entra ID / Azure AD, Windows environments, networking, and IT infrastructure.
- Strong problem-solving skills with a hands-on and service-oriented mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Fluency in English; German is strongly preferred.
- Driver's license and willingness to travel within the DACH region.
Erfahrung
- Minimum 2 years of experience in an IT support, IT coordinator, or systems administration role.
- Experience in hospitality, retail, or other multi-site environments is an advantage.
Unser Angebot
- A dynamic, fast-growing international environment.
- High level of responsibility and exposure to a diverse IT landscape.
- Opportunities to work on regional and international IT projects.
- Professional development and learning opportunities.
- Regular travel within the DACH region.
- A collaborative team culture focused on innovation and continuous improvement.
Job Standorte
Das ist dein Arbeitgeber
Odyssey Hotel Group
Die Odyssey Hotel Group ist ein dynamisch wachsender Hotelbetreiber, der mehrere Marken und Länder bedient. Das Unternehmen konzentriert sich auf die Entwicklung und das Management von Hotels und legt großen Wert auf effiziente Abläufe sowie ein einheitliches Gästeerlebnis in verschiedenen europäischen Märkten.
Description
- Unternehmenstyp
- Etablierte Firma
- Branche
- Gastgewerbe, Tourismus
IT Coordinator
- Ort
- Frankfurt am Main
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
