Job
- Level
- Erfahren
- Job Feld
- BI
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Rastatt
- Arbeitsmodell
- Hybrid, Onsite
Job Zusammenfassung
In dieser Position unterstützt du global die SAP FI/CO Module, verwaltest ServiceNow-Tickets und Änderungsanträge, moderierst Key User Meetings und behältst bei Vorfällen die Kommunikation zu Drittanbietern im Blick.
Job Technologien
Deine Rolle im Team
- This position is primarily responsible for global application support on Enterprise Resource Planning (ERP) and local ancillary systems with interfaces included. Its main goal is to support global business operations running smoothly and effectively within, but not limited to, the SAP FI/CO modules.
- This position is responsible to manage ERP and related ServiceNow tickets & change requests with prioritization, tracking, and escalation.
- The position delivers these objectives by collaborating with internal, external, local and global resources.
- Responsible for minor, pre-approved and emergency changes including planning, implementation, budgeting and reporting.
- Tracks all changes and development efforts including timelines within various systems.
- Responsible for incidents and changes in which 3rd party support provider couldn't understand or resolve.
- Approve Change Requests as a Change manager.
- Ensure completion and correct format of change documents.
- Monitors KPI's within respective modules.
- Facilitate communication between Key Users and 3rd party support provider.
- Moderates SAP Key User meetings in their responsible area/ module.
- Supports the creation of SLA reports.
- During escalations of unresolved incidents or changes, take appropriate action and inform all stakeholders.
Unsere Erwartungen an dich
Ausbildung
- Bachelor's Degree or equivalent in Information Technology or computer science related field.
Qualifikationen
- Expert in SAP FI/CO module(s).
- Excellent team player and communicator.
- Able to work in a fast paced environment.
- Excellent English language skills in spoken and written form.
- Able to understand and adapt to various business needs and provide logical explanations/ solutions.
- Always open to share knowledge.
Erfahrung
- Profound experience in SAP Service Management - specifically, but not limited to, in the SAP FI/CO modules.
- Experience with CRM or BI applications are a plus.
- Experience with ancillary systems is an advantage (FIS, Ariba, Fiori, Paymetrics, Vertex).
Unser Angebot
- High-quality products in a life-saving environment.
- Attractive conditions, 30 vacation days per year.
- Trusted working hours and possibility of mobile working.
- Modern workplace equipment.
- JobRad and corporate benefits (employee discounts).
- Career opportunities in a well-known company.
- Individual training and further education opportunities.
Benefits
Gesundheit, Fitness & Fun
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
PULSION Medical Systems SE - GETINGE Group
PULSION Medical Systems SE, ein Tochterunternehmen der Getinge Group, entwickelt und vertreibt innovative Medizinprodukte für das hämodynamische Monitoring. Das Unternehmen trägt zur Verbesserung der Patientenversorgung in der Critical Care-Branche bei.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Gesundheitswesen, Soziales
SAP Service Manager FI/CO
- Ort
- Rastatt
- Arbeitsmodell
- Hybrid, Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
