Job
- Level
- Junior
- Ort
- Düsseldorf
- Arbeitsmodell
- Onsite
- Job Feld
- IT, Network
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Position sorgst du für die technische Kundenbetreuung im Datacom-Portfolio, löst Netzwerkprobleme, führst Wartungsmaßnahmen durch und entwickelst Lösungen zur Risikominderung im Netzwerk.
Job Technologien
Deine Rolle im Team
- This position acts as the customer interface for the Datacom product portfolio within our Network Assurance & O&M team taking over following responsibilities:
- Provide technical support service to our customers or partners independently or jointly with the technical support team, resolve product issues on customer networks to ensure customer network stable and safety.
- Provide product maintenance support services for customers, such as product upgrade, service deployment and rollout, and cutover and migration, particularly for our datacom and storage portfolio.
- Perform proactive management on the customer's network, such as health check, rectification and implementation, and develop solutions for identified network risks.
- Support training workshops for our customers and partners about product technology and service solution.
- Occasionally take on-call shift support.
Unsere Erwartungen an dich
Ausbildung
- Recent graduate student with Bachelor's or Master's degree in Computer Science, Electrical Engineering, ICT or similar field of studies.
Qualifikationen
- Familiar with the TCP/IP networking protocol and principles.
- Familiar with networking technologies and products such as routers, switches, and firewalls, or knowledge of cloud computing, virtualization, and related technologies.
- Motivated to work in an intercultural team, take ownership, and grow into a role with increasing responsibility.
- Fluent in both English and German (C1-C2 level) mandatory.
Unser Angebot
- We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies.
- Personal Development is ensured through training and workshop opportunities in the first 6 months.
- Firsthand experience in customer engagement and new technology innovation.
- Challenging and diverse assignments that enable you to continuously develop your personal and professional strengths.
- A mentor that will guide you through both business and intercultural development.
- After onboarding, internal networking activities with other fresh Graduates take place on a regular basis.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Huawei
Als weltweit führender Anbieter von Informations- und Kommunikationstechnologie (IKT) - Lösungen ist Huawei bestrebt, durch kontinuierliche Innovationen und offene Zusammenarbeit Wettbewerbsvorteile zu erzielen. Unsere IKT-Produktpalette umfasst End-to-End-Lösungen für Telekommunikations- und Unternehmensnetze sowie Cloud Computing-, Device- und Service-Technologien.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Elektronik, Automatisation, Internet, IT, Telekom
Junior Datacom Network Assurance Engineer
- Ort
- Düsseldorf
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
