Job
- Level
- Senior
- Job Feld
- IT, Support, System
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
- Ort
- Bayreuth
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In diesem Job bearbeitest du L2/L3 Eskalationen, verwaltest Intune und Entra ID, unterstützt Microsoft 365 und überwachst den Lebenszyklus der Endgeräte sowie IT-Assets, um effiziente IT-Services zu gewährleisten.
Job Technologien
Deine Rolle im Team
- Handle L2/L3 escalations for complex incidents, VIPs, and business-critical users, ensuring effective and timely resolution.
- Administer and maintain Intune and Entra ID, including endpoint compliance, configuration, and security.
- Operate Windows Autopilot and enable remote and zero-touch provisioning across endpoints.
- Provide advanced Microsoft 365 support across Exchange, Teams, SharePoint, and OneDrive.
- Oversee the Endpoint Lifecycle, including deployment, patching, updates, remediation, and application management.
- Administer corporate iOS and Android devices using Intune and Apple Business Manager.
- Oversee the IT asset lifecycle, including inventory, stock management, repairs, warranties, and replacements.
- Support Teams Rooms, video conferencing, and other collaboration technologies.
- Optimize ITSM and ITAM processes and automate onboarding, offboarding, licensing, and access workflows.
- Maintain technical documentation, share knowledge, and mentor junior team members.
Unsere Erwartungen an dich
Ausbildung
- Strong analytical and problem-solving skills, combined with a high degree of ownership and independence.
Qualifikationen
- Strong expertise in Windows desktop and endpoint troubleshooting.
- Good knowledge of Active Directory and hybrid identity environments.
- Good understanding of ITSM, Service Desk, and IT asset lifecycle processes.
- Knowledge of PowerShell, Microsoft Graph, or comparable automation technologies is an advantage.
- Very good English in written and spoken, with strong documentation capabilities and the ability to collaborate effectively in an international environment.
Erfahrung
- Several years of professional experience in IT support, Digital Workplace, or endpoint management.
- Solid knowledge of Microsoft 365 and practical experience with Intune and Entra ID.
- Hands-on experience with Windows deployment, Autopilot, and modern provisioning.
- Experience with endpoint security, compliance, patching, and application deployment.
Unser Angebot
- CYBEX operates globally and has employees from copious nations.
- If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you've come to the right place.
- You'll have the chance to develop your personal profile in an international environment.
- As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities.
- At CYBEX, we place great importance on our values: Imagination, Belief, Passion, Strength, Respect, and Love.
- These values shape our company culture and drive us to develop innovative solutions and achieve exceptional results.
- In addition to a competitive salary, attractive annual leave, and discounts on our products you'll have the chance to develop your personal profile in an international environment.
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
CYBEX
CYBEX, gegründet im Jahr 2005, ist ein führender Hersteller von Kindersicherheitsprodukten mit Sitz in Bayreuth, Deutschland. Das Unternehmen bietet eine breite Palette an Produkten, darunter Autokindersitze und Kinderwagen, und ist international tätig.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Onsite
- Branche
- Konsumgüter, Markenartikel
Senior Specialist IT Service Desk & Digital Workplace
- Ort
- Bayreuth
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
