Job
- Level
- Junior
- Job Feld
- IT, System
- Anstellung
- Teilzeit
- Vertragsart
- Praktikum / Schulpraktikum
- Ort
- Frankfurt am Main
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Position unterstützt du die Entwicklungsteams bei der Planung, Nachverfolgung und Dokumentation im Kundenportal, koordinierst Aufgaben, verwaltest Risiken und sorgst für eine reibungslose Veröffentlichung.
Job Technologien
Deine Rolle im Team
- The Client Engagement & Customer Portal IT team designs and delivers solutions for the entire customer journey, starting from onboarding throughout client services.
- The team is the IT responsible for the Member Section, our customer portal used by over 40.000 clients and various business segments of Deutsche Börse Group.
- In this role you will contribute to the smooth operation of the portal and the related Backoffice processes by supporting the development team with planning and tracking activities, reporting/PMO/administrative tasks, supporting releases and ensuring adherence to KPIs.
- You will act as the point of contact for incoming demands and incidents for the Member Section and handle prioritization for the team.
- You will coordinate assignments and manage development capacity transparently.
- You will communicate identified risks and propose mitigation plans.
- You will support the development team with blockers and internal alignments.
- You will maintain a consolidated quarterly view of scope and budget and ensure commitments are fulfilled.
- You will support release coordination with the Release Manager, ensuring fulfillment of technical and testing readiness checks.
- In addition, you will document processes, change requests, lessons learned, and best practices to support continuous knowledge transfer and team capability building.
Unsere Erwartungen an dich
Ausbildung
- You are enrolled as a student at a state-recognised university throughout your employment period and have completed at least 3 semesters (Study focus in Computer Science, Software Engineering, Business Informatics, Information Technology, Business Administration, or related fields).
Qualifikationen
- You have strong organizational and project coordination skills.
- You have theoretical knowledge on software development lifecycle and development methodologies.
- You have good knowledge of the Microsoft Office suite; familiarity with SAP, Git, Salesforce is a plus.
- You are comfortable learning new technologies and methodologies quickly and working independently with minimal supervision.
- You have practical knowledge of at least one programming language.
- Furthermore, you have advanced communication skills in English (written and verbal) with the ability to clearly summarize complex information for both technical and non-technical stakeholders.
Erfahrung
- Experience in tracking, planning, and reporting through Jira is a plus.
- Practical experience is a plus.
Benefits
Work-Life-Integration
Gesundheit, Fitness & Fun
Mehr Netto
Essen & Trinken
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
Deutsche Börse AG
Deutsche Börse Group ist eine der größten Börsenorganisationen weltweit. Als Finanzmarktplatzbetreiber bietet das Unternehmen ein Portfolio an Dienstleistungen entlang der gesamten Wertschöpfungskette: Handel und Clearing von Wertpapieren und Derivaten, Netting und Abwicklung von Transaktionen, Depoteröffnung und Bereitstellung von Marktdaten.
Description
- Sprachen
- Englisch
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Banken, Finanz, Versicherung
Working Student - Client Engagement & Customer Portal IT
- Ort
- Frankfurt am Main
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
