Job
- Level
- Junior
- Job Feld
- IT, System
- Anstellung
- Teilzeit
- Vertragsart
- Praktikum / Schulpraktikum
- Ort
- Düsseldorf
- Arbeitsmodell
- Onsite
Job Zusammenfassung
In dieser Rolle unterstützt du den IT-Betrieb, bereitest Hardware für neue Mitarbeiter vor und kümmerst dich um IT-Supportanfragen, während du wertvolle praktische Erfahrungen in einer modernen IT-Umgebung sammelst.
Job Technologien
Deine Rolle im Team
- We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization.
- In this role, you will help ensure employees have the equipment, workplace tools, and support they need to work effectively.
- You will assist with hardware preparation, inventory management, onboarding activities, asset tracking, basic IT support, and administrative tasks while gaining hands-on experience in a modern cloud-first IT environment.
- You will work closely with experienced IT professionals and gain exposure to technologies such as Google Workspace, Okta, Microsoft 365, Slack, Jira Service Management, Kandji, Intune, and other workplace platforms.
- This role is ideal for someone who is organized, reliable, eager to learn, and interested in building a career in IT Operations or End User Services.
- Prepare laptops and other IT equipment for new employees.
- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards.
- Maintain accurate inventory and asset records.
- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment.
- Assist with stock management and inventory audits.
- Handle simple IT support requests and service desk tickets.
- Assist employees with common hardware, software, and workplace technology issues.
- Escalate more complex technical issues to the appropriate IT teams.
- Support onboarding and offboarding activities, including equipment handover and collection.
- Assist with workplace setup and meeting room technology checks.
- Support documentation updates and knowledge base maintenance.
- Assist with data entry, asset administration, and operational tracking activities.
- Help maintain operational standards and processes across End User Services.
- Support IT projects and operational initiatives as needed.
- Contribute to keeping IT workspaces, storage areas, and equipment organized.
Unsere Erwartungen an dich
Ausbildung
- Currently enrolled at a university or higher education institution.
Qualifikationen
- Interest in IT Operations, End User Services, or workplace technology.
- Basic understanding of Windows, macOS, and common workplace applications.
- Strong organizational skills and attention to detail.
- Willingness to learn and take ownership of assigned tasks.
- Structured and reliable way of working.
- Good communication and interpersonal skills.
- Service-oriented mindset and positive attitude.
- Ability to work independently while collaborating with a wider team.
- English is required, as this role operates in an international working environment.
Unser Angebot
- We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
- This applies not only to the dress code but also to everything else.
- Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
- Enjoy 20 days of annual leave (based on a 5-day week) plus additional days off on Christmas Eve, New Year's Eve, and "Rosenmontag" (Carnival).
- Shop with discounts in our tonies online shop.
- Access further employee discounts through our Corporate Benefits portal.
Benefits
Work-Life-Integration
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
tonies® - Boxine GmbH
Die Boxine GmbH aus Düsseldorf präsentiert Ihnen ihre Tonies – Hörfiguren, die mit dem mehrfach prämierten Abspielgerät ‚Toniebox‘ zu einem interaktiven Erlebnis verschmelzen, welches Kinder, Eltern und Großeltern gemeinsam genießen können.
Description
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Full Remote, Hybrid, Onsite
- Branche
- Industrie, Produktion, Handel
Working Student - IT Operations
- Ort
- Düsseldorf
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
