Arbeitsplatz Bild NETCONOMY
Logo NETCONOMY

CRM Consultant

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Job

  • Level
    Erfahren
  • Job Feld
    BI, Project
  • Anstellung
    Vollzeit
  • Vertragsart
    Unbefristetes Dienstverhältnis
  • Ort
    Berlin, Dortmund
  • Arbeitsmodell
    Hybrid, Onsite
  • Job Zusammenfassung

    In dieser Stelle berätst du Kunden strategisch bei der Implementierung von CRM-Lösungen, gestaltest Workshops zur Anforderungsanalyse und unterstützt die Konfiguration der SAP Sales und Service Cloud. Klare Kommunikation und technische Umsetzung stehen im Fokus.

    Job Technologien

    Deine Rolle im Team

    • Over the past 25 years, NETCONOMY has grown from a startup into a team of 450+ experts across ten European locations.
    • We believe in the power of agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions.
    • As CRM Consultant you are responsible for advising new and existing customers on both operative and strategic levels regarding the implementation of CRM solutions.
    • For example, you will work with the newly developed Sales and Service Cloud products from SAP.
    • Your job´s key responsibilities are: Strategically accompanying customers from the pre-sales phase, through solution design, to the implementation in the project.
    • Preparing the problem space together with the customer in workshops: documenting and analyzing the requirements, as well as transforming them into innovative solutions.
    • Supporting the configuration and adaptions of CRM solutions such as SAP Intelligent Sales / Service Cloud.
    • Supporting the development team in developing integration scenarios for the CRM solution into the customer´s existing system landscape.
    • Pursuing integrated solutions with other customer experience products and ERP-systems.

    Unsere Erwartungen an dich

    Qualifikationen

    • Strong business understanding of sales and service processes (lead to cash and ticket lifecycle).
    • Knowledge of cloud technologies, integration methods (e.g., REST APIs), and data modeling.
    • Excellent communication skills in German and English (min. B2 levels).
    • Strong intercultural competencies and a willingness to travel (approx. 15% to 20% of your working time).
    • Ability to break down complex issues and communicate them clearly and understandably (for example, in conducting customer training).
    • SAP Service or Sales Cloud certification or similar CRM certifications would be desirable.

    Erfahrung

    • 3+ years of professional experience working with CRM solutions such as Salesforce, Microsoft Dynamics, SAP C4C or similar.
    • 3+ years of professional experience in applying technical solutions and designing system architectures.

    Unser Angebot

    • While we're one company, each location has unique aspects and benefits.
    • Here's a glimpse of what to expect: Flexible Working Models: Early bird or night owl?
    • Thanks to our flexible working models, you start your workday when and where it fits you best.
    • Plus, our hybrid work option lets you choose whether you prefer working more from the office or from home.
    • Career Development and Onboarding: Start your journey at NETCONOMY with a structured onboarding and mentoring phase and continue with individual training opportunities.
    • Our People Enablement team will support you in finding the best solution for you!
    • Company Summit: Exchange professional and personal experiences at our annual in-house conference!
    • One of the highlights of our company Summit is the vibrant networking environment it cultivates.
    • Social Events: Join our colleagues and build new connections at our social events such as pizza evenings, sports activities, Christmas parties, or milestone celebrations.
    • Snacks and Wellbeing: Fuel your productivity and taste buds with our monthly meal allowance and discounts at partner restaurants.
    • Mobility Support: Choose eco-friendly transportation!
    • As we take our responsibility for the environment seriously, we support your climate-friendly transportation costs.

    Benefits

    Mehr Netto

    Gesundheit, Fitness & Fun

    Work-Life-Integration

    Essen & Trinken

    Themen mit denen du dich im Job beschäftigst

    Job Standorte

    • Standort Dortmund

      Hansastraße 30

      44137 Dortmund

      Deutschland

    • Standort Berlin

      Kronenstraße 63

      10117 Berlin

      Deutschland

    Das ist dein Arbeitgeber

    NETCONOMY

    NETCONOMY

    Graz, Madrid, Belgrade, Novi Sad, Pörtschach, Graz, Graz, Zürich, Wien, Dortmund, Amsterdam, Berlin

    At NETCONOMY, we create digital platforms that help global brands become digital leaders. For more than 25 years, we have guided our customers through complex digital transformation journeys, designing intelligent solutions unlock productivity through data and Al and create future-ready business cores. Over 450 professionals across ten European locations make this work possible. What truly defines us is how we work together. Our teams collaborate across locations, with most teamwork happening seamlessly in a remote environment. At the same time, our office locations serve as hubs for in-person exchange and social connection, balanced with the flexibility to also work from home. Not only collaboration but also continuous learning is at the core of our culture. Therefore, we provide diverse development opportunities and evolving career paths across roles and disciplines, empowering our people to learn, develop, and shape their careers in an international environment. Ready to shape the digital future with us? Jump in!

    Description

  • Unternehmensgröße
    250+ Employees
  • Gründungsjahr
    2000
  • Sprachen
    Englisch
  • Unternehmenstyp
    Digitale Agentur
  • Arbeitsmodell
    Hybrid
  • Branche
    Internet, IT, Telekom
  • Arbeitgeber-Reviews

    von devworkplaces.com

    Gesamt

    (2 Bewertungen)
    4.0
    • Culture

      4.5
    • Workingconditions

      4.2
    • Career Growth

      3.7
    • Engineering

      3.8
    Alle Reviews anzeigen
    Logo NETCONOMY

    CRM Consultant

    Ort
    Berlin, Dortmund
    Arbeitsmodell
    Hybrid, Onsite
    Diversität
    Für alle Personen geeignet (m/w/d)
    Easy Apply
    Easy Apply

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