Job
- Level
- Senior
- Ort
- Berlin, Mainz
- Arbeitsmodell
- Onsite
- Job Feld
- Product
- Anstellung
- Vollzeit
- Vertragsart
- Unbefristetes Dienstverhältnis
Job Zusammenfassung
In dieser Rolle entwickelst du KI-Funktionalitäten innerhalb der ServiceNow-Plattform, optimierst Prozesse und verantwortest das Management des AI-Use-Cases, um die Servicebereitstellung bei BioNTech zu verbessern.
Job Technologien
Deine Rolle im Team
- As a ServiceNow Product Owner for Platform AI Capabilities, you will play a pivotal role in shaping how AI enhances service delivery within BioNTech.
- Reporting to the Head of Enterprise Service Management Center for Enablement, you will lead the development and implementation of AI capabilities that improve employee experience and autonomous service delivery.
- Your work will directly contribute to enabling teams across BioNTech to focus on what matters most: delivering innovative solutions to patients worldwide.
- Manage the AI use-case backlog from ideation to production, ensuring measurable value delivery.
- Define and communicate the vision, goals, and roadmap for ServiceNow AI Platform Capabilities aligned with organizational strategies.
- Partner with platform product owners, security teams, and other stakeholders to create a cohesive AI roadmap.
- Optimize deployed platform AI capabilities to enhance usability and service levels while addressing system performance trends.
- Assess and drive integration efforts across platforms involved in service chains, focusing on governance and security.
Unsere Erwartungen an dich
Qualifikationen
- Proven track record of developing AI use cases that deliver tangible business outcomes.
- Familiarity with ServiceNow modules (certifications are a plus) and ITIL-based frameworks.
- Expertise in Agile methodologies, stakeholder management, and business process optimization.
- Solid understanding of practical AI governance principles.
- Fluent English language skills, both oral and written.
Erfahrung
- 5+ years in product ownership, service management, or related roles within IT or enterprise platforms.
- Experience in measuring AI value and managing large-scale enterprise AI deployments.
Unser Angebot
- Your flexibility: flexible hours | vacation account.
- Your growth: Digital Learning | Performance & talent development | leadership development | Apprenticeships | LinkedIn Learning.
- Your value: Your voice at the table | Culture on an equal footing | Opportunities to shape & impact | Support for your full potential.
- Your health and lifestyle: Company bike.
- Your mobility: Job ticket | Deutschlandticket.
- Your life phases: Employer-funded pension | Childcare.
Benefits
Work-Life-Integration
Mehr Netto
Themen mit denen du dich im Job beschäftigst
Job Standorte
Das ist dein Arbeitgeber
BioNTech AG
BioNTech ist ein Immuntherapie-Unternehmen, das bei der Entwicklung von Therapien für Krebs, Infektionskrankheiten und seltene Erkrankungen Pionierarbeit leistet. Das Unternehmen kombiniert Immunologieforschung, moderne therapeutische Plattformen und Bioinformatik-Tools, um die Entwicklung neuartiger Biopharmazeutika rasch voranzutreiben.
Description
- Unternehmensgröße
- 250+ Employees
- Gründungsjahr
- 2008
- Unternehmenstyp
- Etablierte Firma
- Arbeitsmodell
- Hybrid, Onsite
- Branche
- Pharma, Chemie, Biotech
Manager NOW AI Platform Capabilities
- Ort
- Berlin, Mainz
- Arbeitsmodell
- Onsite
- Diversität
- Für alle Personen geeignet (m/w/d)
- Nur Englisch
- Nur Englisch erforderlich
