Job
In dieser Rolle unterstützt du Anwender vor Ort in Berlin oder München bei IT-Problemen, wartest Systeme, dokumentierst Lösungen, und bildest Endanwender im Umgang mit Hard- und Software aus.
Job-Technologien
Deine Rolle im Team
- DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.
- Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
- As part of our collaboration with one of our global strategic partners we are on a mission to deliver enhanced digital workplace experience for thousands of users worldwide.
- To support our growth, we are looking for IT Support Technicians (m/f/d) different client locations in Germany (Berlin or Munich) - fully onsite.
- Ensuring efficient running of and providing maintenance to various IT systems.
- Inspecting, prioritizing, and maintaining systems to the highest operational standards.
- Providing effective solutions for software and hardware issues.
- Responding to user inquiries and guide users with simple, step-by-step how-to instructions.
- Recording technical issues and solutions in Knowledge Management System, update knowledge articles with newer and relevant information.
- Enabling end users by providing training and education.
Unsere Erwartungen an dich
Ausbildung
- End user training and education.
Qualifikationen
- Fluency in German (C1) and English.
- Assistance with Software deployment and with Software related issues (Standard & Non-Standard).
- Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite.
- How-to assistance of End User assigned IT devices and software.
- Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.).
- Basic HW support for Desktop & Laptop: RAM upgrade, Keyboard exchange, SSD HD replacement.
- Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches.
- Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc.
- Stock management (incoming & outgoing IT goods).
Erfahrung
- Two or more years of relevant experience.
- Experience in handling of ServiceNow tickets.
- Smart hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage.
Unser Angebot
- At DXC Technology, we believe strong connections and community are key to our success.
- Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
- We're committed to fostering an inclusive environment where everyone can thrive.
Benefits
Work-Life-Integration
Job-Standorte
Das ist dein Arbeitgeber
DXC Technology ist die weltweit führende unabhängige Firma in Sachen IT-Dienstleistungen und -Lösungen. Sie hilft ihren Kunden, das Potenzial der Innovation zu nutzen, um auf Veränderung flexibel zu reagieren.
- 2017
- Etablierte Firma
- Full Remote, Hybrid, Onsite
- Internet, IT, Telekom
Weitere Jobs
Diese Jobs könnten dich auch interessieren
Die sino AG, mit Sitz in der Düsseldorfer Innenstadt, ist seit über 25 Jahren ein innovativer Finanzdienstleister. Wir haben uns auf die Abwicklung von Wertpapiergeschäften für die aktivsten und anspruchsvollsten Trader in Deutschland spezialisiert. Mit...
Betrieb, Überwachung und Weiterentwicklung der Netzwerk-Infrastruktur. Administration und Konfiguration von Firewalls, Routern und Switches. Sicherstellung der Netzverfügbarkeit, -performance und -sicherheit. Mitwirkung bei IT‐Sicherheitskonzepten und...
Wer hier einsteigt, gestaltet nicht nur Software – er bringt Maschinen zum Laufen, die man auf echten Baustellen wiedererkennt. Software-Entwickler (m/w/d) Basic Engineering Unser Auftraggeber ist ein international führender Hersteller von technisch...
